Storm Damage Restoration

Storm Damage Restoration | Roofing | Fayetteville

When Fayetteville skies turn fierce, HEP’s roofing team turns up ready. Our storm-damage specialists arrive fast, document every shingle, and secure your home the same day, preventing further leaks or structural harm. From wind-torn asphalt to hail-dented metal panels, we bring decades of craftsmanship, industry-leading materials, and a local reputation for getting it right the first time—all backed by transparent pricing and iron-clad warranties.

We don’t just patch roofs; we navigate the entire restoration journey with you. Licensed inspectors meet adjusters on-site, file accurate claims, and keep you updated in real time so you’re never left guessing. The result is a fully restored roof that’s stronger than before the storm—and a process so smooth you’ll wonder why every contractor doesn’t work this way. Ready to reclaim your peace of mind? Call HEP and we’ll be on the way—rain or shine.

What our customers say

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.

Stephanie C.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Due to a miscommunication I need to apologize for a negative review I left. Hep didn't call codes, but I imagine that codes inspector is working himself to the bone, and instead of hearing "rough-in inspection" I heard "complaint" and I am so very sorry I was so reactive. It's been over a year since the work was done and we've had zero leaks! Job well done y'all!

Heather V.

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Introduction to Roofing Storm Damage Restoration in Fayetteville by HEP

Fayetteville’s position in the Arkansas River Valley exposes homes and commercial structures to seasonal hail, straight-line winds, tornado activity, and torrential rain. Each weather event can compromise roof integrity in ways that are not always obvious from the ground. HEP specializes in roofing storm damage restoration in Fayetteville, offering a holistic service that goes far beyond patching a few shingles. The company’s crews are trained to identify hidden moisture penetration, structural weaknesses, and ventilation issues that often follow severe storms. By combining local expertise with advanced diagnostic technology, HEP delivers a restoration solution that protects property value, energy efficiency, and occupant safety—restoring peace of mind as thoroughly as the roof itself.

Fayetteville Climate and Storm Risks

Fayetteville’s humid subtropical climate brings hot summers, cool winters, and a dynamic mix of weather systems throughout the year. Storm threats include:

Spring and early summer tornado outbreaks that carry debris and lift roofing materials
Frequent hailstorms, especially in late spring, whose ice impacts fracture shingles and bruises underlayment
Sudden microburst winds exceeding 60 mph, peeling back roof coverings in seconds
Seasonal heavy rain that tests flashing, valleys, and drainage systems

Understanding these risks is the foundation for effective storm damage restoration. HEP’s project managers constantly monitor National Weather Service data and local meteorological patterns, allowing crews to mobilize quickly when Fayetteville’s skies turn threatening.

Common Types of Roof Storm Damage in Fayetteville

Wind Uplift and Shingle Loss

High winds attack the edges and ridgelines of a roof, exploiting any previous installation defects. Shingles may tear away entirely or loosen enough to let rain drive underneath. HEP’s restoration strategy addresses wind damage by:

Replacing missing or creased shingles with manufacturer-approved equivalents
Reinforcing ridge and hip caps with enhanced nailing patterns
Installing wind-resistant starter strips on the roof perimeter

Hail Impact Fractures

Hailstones often arrive with minimal warning, leaving behind pockmarks that may seem cosmetic at first glance. The granule loss they cause accelerates ultraviolet degradation, shortening shingle lifespan. HEP technicians conduct tactile inspections to detect:

Soft-spot bruising invisible from the ground
Cracked fiberglass mats that compromise waterproofing
Damaged metal flashing or gutters struck by large hail

Heavy Rain Penetration

Extended rainfall can transform minute weaknesses into active leaks. Common problem zones include:

Chimney saddle flashing
Skylight curbs and step flashing
Valleys where debris traps moisture

HEP’s moisture mapping tools pinpoint saturation inside decking and insulation, ensuring repairs address not just the surface but the underlying dampness that fosters mold.

Debris and Fallen Limb Damage

Fayetteville’s lush tree canopy is both an aesthetic asset and a hazard. Limbs propelled by wind can puncture decking, fracture rafters, or gouge shingles. HEP’s carpenters stabilize roof framing before beginning exterior repairs, avoiding future sag and structural misalignment.

HEP’s Comprehensive Storm Damage Restoration Process

Initial Damage Assessment

Within hours of a service call, a certified HEP roof inspector arrives to:

Document damage with high-resolution drone photography and close-up images
Create a condition report detailing compromised components, from drip edge to ridge vent
Recommend temporary protection such as tarping or shrink-wrapping

Emergency Mitigation

Protecting the interior from further harm is priority one. Emergency steps include:

Deploying waterproof tarps anchored with sandbags or wood battens
Installing ridge-top ventilation plugs to stop wind-driven rain
Clearing gutters and downspouts to restore drainage

Detailed Forensic Inspection

After weather stabilizes and temporary measures are secure, HEP teams perform a deeper analysis:

Infrared thermography reveals hidden moisture in decking and attic insulation
Core samples are extracted where necessary to determine saturation depth and decking health
Fastener pull-tests verify structural attachment strength, crucial for wind-rated certification

Restoration Plan Development

Project managers combine inspection data with local building codes to craft a roadmap tailored to each Fayetteville property. Elements include:

Scope of work outlining repair versus replacement zones
Material selection compatible with existing architecture and homeowners’ association guidelines
Sequencing schedule to minimize disruption to occupants

Professional Installation

HEP crews follow manufacturer guidelines down to nail placement and underlayment overlap. Key installation practices:

Ice-and-water shield applied to eaves, valleys, and penetrations for extra moisture defense
Synthetic breathable underlayment installed for superior tear resistance
Starter shingles with adhesive strip ensuring wind uplift ratings of at least ASTM D3161 Class F

Post-Restoration Quality Audit

Upon completion, a senior HEP inspector conducts a multi-point audit:

Verifying shingle pattern alignment and nailing adherence
Testing attic ventilation flow to maintain temperature regulation
Confirming proper sealing of penetrations such as exhaust vents and satellite mounts

Assistance With Insurance Claims

Navigating insurance paperwork can be as stressful as the storm itself. HEP eases the burden by:

Supplying photo and video evidence to support claim legitimacy
Meeting adjusters on-site to ensure damage is fully recognized
Preparing Xactimate-formatted cost breakdowns that align with common insurer software
Tracking claim progress and providing supplementary documentation if the insurer requests clarification

Why Fayetteville Homeowners Choose HEP for Roof Restoration

Local crews familiar with Northwest Arkansas building codes and climate challenges
Rapid-response units equipped with truck-mounted disposal systems for clean worksites
Industry-leading workmanship warranties that remain in force even if homeowners sell their property
Continuous education for technicians, ensuring compliance with the latest International Residential Code updates

Sustainable and Energy-Efficient Roofing Options

Storm restoration offers an opportunity to upgrade performance, not merely return to status quo. HEP can integrate:

Cool-roof asphalt shingles featuring reflective granules reducing heat gain
Ridge-to-eave ventilation systems lowering attic temperatures and moisture levels
Recycled content synthetic slate providing classic aesthetics with lighter load on rafters

Environmental Benefits

Lower HVAC usage through enhanced thermal management
Reduced landfill waste via responsible disposal and recycling of torn-off materials
Potential eligibility for local energy rebates or federal tax credits on qualifying products

Maintenance Tips After Your Roof Is Restored

Proper upkeep extends the life of a newly restored roof. Recommended actions include:

Biannual gutter clean-outs to prevent water backup
Trimming overhanging branches at least six feet from roof edge
Scheduling annual roof inspections before peak storm seasons
Ensuring attic insulation remains dry and evenly distributed

Local Building Code Compliance in Fayetteville

The City of Fayetteville enforces adoption of the International Residential Code (IRC) with regional amendments focusing on:

Wind load requirements that dictate specific nailing patterns and fastener types
Ice barrier mandates in shaded eave areas prone to freeze-thaw cycles
Fire-rated decking in designated urban interface zones

HEP’s code compliance specialists secure permits, schedule inspections, and maintain documentation to demonstrate that every restoration meets or exceeds statutory standards.

Timeline of a Typical Storm Damage Roof Restoration Project

Assessment and temporary protection: Day 1
Insurance adjuster meeting and claim filing: Days 2–5
Material ordering and logistics coordination: Days 6–10
Full tear-off and substrate inspection: Day 11
Repair or replacement of damaged decking and framing: Days 12–13
Underlayment and flashing installation: Day 14
Shingle or metal panel installation: Days 15–16
Site cleanup and final inspection: Day 17

Premium Materials Utilized by HEP

Asphalt Shingle Systems

Impact-resistant (Class 4) shingles engineered to withstand hail up to 2 inches
Proprietary algae-resistant granules preserving aesthetic appeal

Metal Roofing Panels

26-gauge Galvalume coated steel with Kynar 500 finish
Concealed fastener standing seam profiles rated for 140 mph wind uplift

Synthetic Underlayment

UV stable for up to six months exposure
Slip-resistant surface enhancing crew safety on steep pitches

Flashing and Sealants

24-gauge pre-painted metal step flashing
High-temperature butyl-based tape at valleys and penetrations

Signs Your Roof Needs Immediate Attention After a Storm

Dark streaks or wet spots on interior ceilings
Shingle fragments found in downspout filters
Visible daylight through attic plank joints
Popping or fluttering noises during moderate winds
Moldy or musty odor indicating trapped moisture

Common Myths About Storm Damage Restoration

“A Few Missing Shingles Aren’t a Big Deal”

Even small bare patches expose underlayment to UV degradation, eventually allowing water infiltration. HEP emphasizes that minor wind loss often precedes widespread failure.

“All Roofs Need Complete Replacement After Hail”

While hail can be destructive, not every roof requires full replacement. HEP’s damage matrix assesses severity, enabling targeted repairs that preserve structurally sound sections.

“Insurance Will Cover Everything Without Documentation”

Carriers rely on precise records. Lacking photo evidence and detailed estimates can result in partial payouts. HEP helps ensure all legitimate costs are documented.

Technology Behind HEP’s Precision Restoration

High-res aerial drones capturing orthomosaic imagery for exact measurements
AI-assisted shingle damage recognition improving inspection speed and accuracy
Moisture-sensor mapping devices detecting water intrusion beneath decking
Cloud-based project management portals giving property owners real-time progress updates

Preparation Tips Before the Next Storm

Secure outdoor furniture that could become airborne projectiles
Inspect attic ventilation to reduce uplift pressure during high winds
Confirm gutters are free of obstructions to manage sudden downpours
Review insurance policy limits related to wind and hail events

Fayetteville Neighborhoods and Property Types Served by HEP

Downtown Fayetteville historic residences with steep gable roofs
Wilson Park and Mount Sequoyah homes featuring skylights and custom chimneys
University District rental properties requiring rapid turnarounds for tenant safety
Outlying rural farmhouses with expansive metal roofing systems

Commercial and Multi-Family Structures

Low-slope membrane roofs on retail plazas
Standing seam systems on community centers
Multi-building apartment complexes requiring phased restoration to maintain occupancy

Attic Ventilation and Insulation Upgrades

Storm restoration often reveals inadequate airflow that contributes to ice dams and shingle curling. HEP offers:

Continuous ridge vents paired with soffit intake for balanced circulation
Baffled rafter vents ensuring insulation does not block airflow
Blown-in cellulose or fiberglass top-offs increasing R-value and reducing energy costs

Flashing Details: Small Components, Big Impact

HEP’s crews prioritize flashing integrity because leaks frequently originate at transitions and penetrations. Best practices include:

Step flashing interwoven with each shingle course along sidewalls
Counter-flashing embedded into masonry joints at chimneys
Pre-formed pipe boots sealed with high-temperature caulk for lasting watertightness

The Importance of Proper Fastening Patterns

Local wind uplift requirements determine how many nails or screws each shingle or panel must receive and where they must be placed. HEP adheres to:

Six-nail patterns on steep or high-wind slopes
Ring-shank nails offering superior withdrawal resistance
Correct screw alignment with standing seam ribs to avoid oil canning

Debris Management and Site Safety

A storm-damaged roof can scatter nails, splintered wood, and shingle granules across yards and driveways. HEP deploys:

Magnetic sweepers capturing metallic debris
Dumpster containers positioned to minimize lawn impact
Daily cleanup walkthroughs ensuring pets and children remain safe

Fire Resistance Considerations in Restoration

Certain Fayetteville zones near urban-wildland interfaces require Class A roofing systems. HEP provides:

Fiberglass-reinforced asphalt shingles meeting ASTM E108 standards
Metal panels with non-combustible properties and optional stone-coated finishes
Fire-resistant underlayments enhancing overall system rating

Moisture Control in Steep-Slope Roofing

Proper underlayment selection is critical for ice dam prevention. HEP integrates:

Self-adhering membranes stretching across eaves, valleys, and dormer intersections
Capillary break designs at critical overlaps preventing wind-driven rain ascension
Ventilation enhancements that lower attic humidity and surface condensation

Gutter and Downspout Restoration

Storm damage rarely stops at the roof edge. HEP inspects and, when necessary, replaces gutter systems, using:

Seamless aluminum runs custom-fabricated on-site
Oversized downspouts improving water flow during intense rain bursts
Hidden hangers secured into rafter tails for better load distribution

Skylight and Solar Panel Reinstallation

HEP coordinates with specialty contractors to ensure skylights and solar arrays are properly removed and reinstalled, preserving warranties while preventing leaks at attachment points.