Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Roof Replacement | Roofing | Fountain City
Imagine never having to second-guess the integrity of your new roof. HEP’s lifetime workmanship warranty gives Fountain City homeowners total peace of mind, combining meticulous craftsmanship with materials built to endure East Tennessee’s unpredictable weather. From the first inspection to the final shingle, our certified crews treat every roof replacement as if it were protecting their own families—because around here, neighbors look out for one another.
Should a workmanship issue ever arise, a single call puts our local team back on your doorstep at no additional cost—no fine print, no hassle, no surprises. That means you can focus on what matters most while your home enjoys decades of leak-free protection and energy efficiency. Ready to safeguard your investment for life? Let HEP handle the details, and discover why so many Fountain City residents refuse to trust their roofs to anyone else.
FAQs
What does your lifetime workmanship warranty cover for roof replacements in Fountain City?
Our lifetime workmanship warranty guarantees that every aspect of the roof installation we perform—flashing, ventilation, shingle layout, fastening, sealing, and cleanup—meets or exceeds industry standards. If any leak, defect, or performance issue arises because of our installation methods, we will repair it at no cost for as long as you own the home. The warranty applies strictly to workmanship; materials are covered separately by the manufacturer’s product warranty.
How does the lifetime workmanship warranty differ from the manufacturer’s material warranty?
The manufacturer’s warranty covers factory-related defects in shingles, underlayment, ridge vents, or other roofing products. In contrast, our lifetime workmanship warranty protects you against errors in installation—such as improper flashing, incorrect nailing patterns, or inadequate ventilation—that could lead to leaks or premature roof failure. When you choose us for a roof replacement in Fountain City, you receive both protections: the manufacturer takes care of product defects, and we stand behind the craftsmanship for life.
Is the lifetime workmanship warranty transferable if I sell my Fountain City home?
Yes. Should you decide to sell your home, you can transfer the workmanship warranty to the first subsequent homeowner within 10 years of the installation date at no charge. Transferring after 10 years is still possible for a modest administrative fee. To complete a transfer, simply notify us in writing within 60 days of the property’s closing, and we’ll issue updated warranty documentation to the new owner.
What is the process for filing a workmanship warranty claim?
1. Contact Us: Call our dedicated warranty line or submit a claim form on our website. 2. Inspection Scheduling: We’ll schedule a free on-site inspection within 48 business hours. 3. Assessment: One of our certified technicians will evaluate the issue to confirm that it is workmanship-related. 4. Repair Plan: If the problem stems from our installation, we’ll provide a written repair plan and timeline—usually within one week. 5. Completion & Verification: Repairs are performed at no cost to you, and we conduct a final quality check to ensure the issue is fully resolved.
Are there any maintenance requirements to keep the lifetime workmanship warranty valid?
Yes, routine roof care protects both your home and the validity of your warranty. Homeowners are required to: • Keep gutters clear of debris to prevent water backup. • Remove overhanging branches that can damage shingles. • Schedule a professional inspection after major weather events (hail, high winds, or heavy snowfall). • Avoid unqualified repairs—any modifications must be performed or pre-approved by us. Failure to follow these simple guidelines could void the warranty because uncontrolled external damage is beyond the scope of workmanship coverage.
Does the lifetime workmanship warranty cost extra?
No. The warranty is included automatically with every full roof replacement we perform in Fountain City. We believe superior craftsmanship should come with peace of mind, so there are no hidden fees, membership programs, or annual renewals. You pay for the roof replacement itself, and the lifetime workmanship protection is our commitment to you—free of charge.