Certified Roofing Crew
Certified Roofing Crew | Roof Replacement | Roofing | Fountain City
Whether storm damage has left your shingles scattered or time has simply taken its toll, HEP’s certified roofing crew is ready to protect your Fountain City home with a seamless roof replacement. From the first inspection to the final nail, our local, factory-trained professionals handle every detail with precision, transparency, and a neighborly smile. We work quickly, keep job sites spotless, and back our craftsmanship with industry-leading warranties—so you can enjoy both peace of mind and a beautiful new roof.
Choosing HEP means choosing a crew that knows the unique weather patterns of Fountain City and selects materials engineered to outlast them. We guide you through color and style options, coordinate with your insurance when needed, and communicate at every turn. Let us raise the bar on what a roof replacement experience should feel like—reliable, courteous, and built to last for decades.
FAQs
How can I tell if my Fountain City home needs a full roof replacement instead of just repairs?
Several red flags suggest it’s time for a complete replacement: (1) Your shingles are 18–25 years old or older, (2) widespread curling, cracking, or missing shingles are visible from the ground, (3) multiple leaks appear in the attic or ceilings after every rain, (4) you find excessive granules in gutters or at downspouts, (5) storm damage has affected more than 25 % of the roof surface, or (6) your energy bills have climbed because the roof is no longer ventilating properly. Our certified inspectors provide free, no-obligation assessments with photos and a written report so you can make an informed decision.
What roofing materials do you recommend for Fountain City’s climate, and how long will they last?
Fountain City experiences hot, humid summers, mild winters, and frequent thunderstorms, so we recommend: • Architectural asphalt shingles – the most popular choice, economical, rated for 130 mph winds, with a life expectancy of 25–30 years. • Metal standing-seam panels – reflect heat, resist hail, and typically last 40–60 years with minimal maintenance. • Synthetic slate or shake – delivers a premium look, Class A fire rating, and a 50-year limited warranty while weighing far less than natural slate. Our project consultant will review your home’s style, budget, and HOA requirements to help you pick the best system, color, and ventilation package.
Are your roofing crews properly licensed, insured, and manufacturer-certified?
Yes. We hold an active Tennessee General Contractor license (Residential Roofing category) and carry $2 million in general liability insurance, workers’ compensation on every crewmember, and full vehicle coverage. Our installers are factory-trained and certified as GAF Master Elite® and CertainTeed ShingleMaster™ contractors—credentials earned by fewer than 3 % of U.S. roofers. These certifications allow us to register enhanced, non-prorated warranties of up to 50 years on materials and 25 years on workmanship—backed directly by the manufacturer, not just our company.
How much does a roof replacement cost in Fountain City, and do you offer financing?
Costs depend on roof size (measured in “squares”), pitch, layers to remove, and material selected. For a typical 2,000 sq ft home, expect: • Architectural asphalt: $8,000–$12,000 • Metal standing seam: $14,000–$22,000 • Synthetic slate/shake: $22,000–$30,000+ We provide a detailed, line-item quote so you can see exactly where every dollar goes—materials, labor, disposal, permits, and warranty upgrades. To make budgeting easier, we partner with local banks and national lenders to offer 0 % same-as-cash plans for 12 months or low-interest terms up to 10 years. We’ll also work directly with your insurance carrier if storm damage is involved.
How long will my roof replacement take, and what should I expect during the project?
Most Fountain City asphalt shingle roofs are completed in one day; larger or steeper projects, metal, or synthetic systems may require 2–3 days. The process looks like this: 1) Material delivery and protective tarps set around landscaping; 2) complete tear-off down to the decking; 3) inspection and replacement of any rotten wood; 4) installation of ice & water shield, synthetic underlayment, drip edge, and flashing; 5) shingle or panel installation with proper ventilation components; 6) magnetic nail sweep and haul-away of all debris; 7) final walkthrough and warranty registration. Expect some noise and vibration, but our crew keeps the site tidy and safe at all times.
Do I need to pull permits or deal with insurance for my roof replacement?
No. As your turnkey roofing partner, we obtain the required building permit from the City of Knoxville/Fountain City and schedule all municipal inspections. If your project involves an insurance claim, we meet the adjuster on-site, provide measurements, and supply any supplemental documentation needed to ensure you receive fair coverage. All you do is choose your material, approve the contract, and let us handle the rest.