- HEP Roofing
- First Inspection

First Inspection
First Inspection | Roof Replacement | Roofing | New Tazewell
When storms, age, or unexpected leaks threaten your New Tazewell home, HEP’s First Inspection Roofing team is ready to guide you through a stress-free roof replacement journey. We start with a complimentary, no-obligation inspection that pinpoints hidden damage, photographs critical areas, and gives you a clear, written estimate before we ever climb down the ladder. Our local specialists know East Tennessee codes and weather patterns by heart, so you can trust every shingle, flashing, and vent to be chosen for maximum protection and curb appeal.
From helping you file insurance claims to offering flexible financing, we handle the details while you enjoy honest communication and on-time craftsmanship backed by industry-leading warranties. Whether you’re upgrading to architectural shingles, metal panels, or the latest impact-resistant options, HEP treats your property like our own—keeping the site clean, the timeline tight, and your peace of mind intact long after the final nail is set.
FAQs
What happens during a first roofing inspection?
Our certified inspector will examine the entire roofing system—shingles, flashing, decking, underlayment, gutters, ventilation, and attic space. We look for signs of leaks, storm or wind damage, loose or missing shingles, moisture intrusion, and structural issues. You’ll receive a written report with photos, a condition grade, and recommendations for repair or full replacement, all at no cost and with no obligation.
How can I tell whether my roof needs replacement instead of a simple repair?
After the inspection we evaluate the age of the roof, extent of damage, and cost-effectiveness of repairs versus replacement. If more than 25–30 % of shingles are compromised, there is widespread decking rot, or the roof is past its expected life span (usually 20–25 years for asphalt), a full replacement is the safest and most economical solution. We explain all findings and provide a side-by-side cost comparison so you can make an informed choice.
How long does a roof replacement usually take in New Tazewell?
Most single-family homes can be re-roofed in one to two days once materials are on-site, weather permitting. Larger or more complex roofs (multiple valleys, steep pitches, or specialty materials) may require three to four days. We schedule work around local weather patterns, keep you updated daily, and perform a final cleanup and magnetic nail sweep before we consider the job complete.
Will my homeowner’s insurance cover the cost of roof replacement?
Coverage depends on your policy and the cause of damage. Insurance generally pays for replacement due to sudden, accidental events such as hail, windstorms, or fallen trees. Wear and tear or age-related failure are usually excluded. We assist with the claim process by providing detailed inspection reports, photos, and meeting the adjuster on-site to ensure damage is properly documented. You’re only responsible for your deductible once the claim is approved.
What roofing materials do you recommend for New Tazewell’s climate?
For our mix of hot summers, occasional heavy storms, and cold winters, we recommend impact-rated architectural asphalt shingles, metal roofing, or high-definition synthetic shakes. Architectural shingles offer affordability and a 30-year life span. Metal roofs last 50+ years, resist hail and high winds, and reflect heat for lower cooling costs. Synthetic shakes mimic real wood but are fire-resistant and hold up well against moisture and temperature swings.
How should I prepare my property before roof replacement begins?
1) Move vehicles from the driveway to protect them from falling debris. 2) Take fragile items off interior walls and shelves because hammering can cause vibrations. 3) Cover valuables in the attic to catch dust. 4) Keep pets and children indoors or off-site for safety. 5) Unlock gates and inform neighbors about the project schedule. We provide protective tarps for landscaping and perform a thorough cleanup, but these steps help keep your belongings safe and the process smooth.