- HEP Roofing
- Durable Systems

Durable Systems
Durable Systems | Roof Replacement | Roofing | New Tazewell
When the unpredictable Tennessee weather starts hammering New Tazewell, HEP steps in with durable systems roofing that’s engineered to outlast the storm. Our certified crews arrive on-time, respect your property, and install premium shingles, metal panels, or specialty membranes that lock out wind, rain, and UV damage year after year. You’ll get transparent estimates, honest advice, and real-time progress updates straight from our project app, so you always know exactly what’s happening on your roof.
Choosing HEP for your roof replacement means choosing long-term security backed by industry-leading warranties and a local team that’s only a phone call away. From streamlined tear-off to meticulous cleanup, we keep the entire process hassle-free, leaving you with a flawless new roof and zero debris in your yard. Protect your home, boost curb appeal, and add value—all with one seamless project completed by the neighbors who care.
FAQs
How can I tell whether my New Tazewell home needs a full roof replacement instead of a repair?
Several red flags point to replacement: 1) Shingles that are curling, cupping, or missing in multiple areas; 2) Granule loss that exposes the fiberglass mat; 3) Interior stains or sagging in the attic decking; 4) Roof age—most 3-tab shingles last 15-20 years and architectural shingles 20-25 in our East Tennessee climate; 5) Widespread hail or wind damage confirmed by an inspection. During your free assessment, we photograph critical sections, measure moisture levels, and explain whether repairs could buy you time or if a full tear-off is the safer, more cost-effective option.
Which roofing materials perform best in the New Tazewell climate, and what life expectancy can I expect?
For Claiborne County’s hot, humid summers and periodic severe storms we recommend three main options: • Architectural asphalt shingles – 20-25+ years; impact-rated shingle upgrades can lower insurance premiums. • Stone-coated steel – 40-50 years; resists 120-mph winds, UL 2218 Class 4 hail-impact rated. • Standing-seam metal – 50+ years; reflective coatings cut cooling costs up to 25%. All options we install meet or exceed the 2021 IRC wind-uplift requirements for our 115-mph wind zone.
What will a roof replacement cost in New Tazewell and what drives the price?
Full replacement typically ranges $4.25–$7.75 per square foot for asphalt shingles and $9–$14 for metal. Final cost depends on: • Roof size & pitch (steeper = more labor & safety setup) • Tear-off layers (extra disposal fees if two layers exist) • Decking repairs (plywood is $55–$70 per sheet) • Material choice & accessories (underlayment type, ventilation, ice-&-water shield) • Flashing and chimney work After our on-site measurement we give you a line-item proposal so you can see exactly where every dollar goes.
How long will the replacement take and how much disruption should I expect?
Most New Tazewell homes (2,000–3,500 sq ft, up to 7/12 pitch) are completed in one to two days. Larger or very steep roofs, or metal installations, may take three to four days. We protect landscaping with tarps, magnet-sweep for nails daily, and keep one lane of your driveway open. Power tools run 8 a.m.–5 p.m. so evening noise is minimal. You do not need to vacate the home, although pets may be more comfortable in a quiet room or with a friend during tear-off.
What warranties and workmanship guarantees does Durable Systems Roofing provide?
Material warranties vary by product—30-year limited lifetime for architectural shingles, 40- to 50-year for stone-coated steel and standing-seam metal. Because we are certified installers with the major manufacturers, those warranties are non-prorated for the first 10-15 years. In addition, we give every customer a transferrable 10-year workmanship warranty covering leaks due to installation, flashing, or ventilation errors. Annual roof check-ups for the first two years are included at no charge.
Can you assist with insurance claims for storm or hail damage in the New Tazewell area?
Yes. If your roof was damaged by one of our frequent spring hail or wind events, we can perform a no-cost storm assessment, document damage with photos and an Xactimate-formatted report, and meet your adjuster on-site to ensure all code upgrades and accessories are included. Once approved, we handle the replacement for the agreed scope and coordinate final paperwork, saving you time and helping you receive the full value of your policy provisions.