- HEP Roofing
- Same-day Emergency Repairs

Same-day Emergency Repairs
Same-day Emergency Repairs | Roof Repair | Roofing | New Market
When a sudden storm rips through New Market and water starts dripping from the ceiling, minutes feel like hours. HEP’s same-day emergency team arrives with tarps, tools, and seasoned pros who diagnose the damage on the spot, secure your home against further leaks, and explain every step in plain language. One call means swift relief, transparent pricing, and workmanship backed by decades of local experience.
Whether you’re contending with wind-torn shingles or an unexpected tree limb, count on HEP to treat your home like their own. Our crew respects your schedule, cleans up every nail, and follows through until the last shingle is sealed. For dependable roof repair that restores comfort and peace of mind the very day disaster strikes, New Market homeowners know HEP is only a phone call away.
FAQs
What situations qualify as a roofing emergency that requires same-day service in New Market?
Any incident that exposes the interior of your home or business to water or structural damage is considered an emergency. Common examples include storm-blown shingles or metal panels, tree or branch impacts, large leaks around plumbing stacks or chimneys, gaping holes caused by hail, and flashing failures that let water pour inside. If you can see daylight through your roof deck or notice rapid ceiling staining, call us right away for same-day response.
How quickly can your New Market team arrive, and how long do emergency repairs usually take?
Because we keep fully stocked service trucks in New Market, a crew can typically be on-site within 60–90 minutes of your call—often faster during normal business hours. Most emergency repairs are stabilized within two to four hours. If the damage is extensive, we will secure the roof the same day (tarping, temporary flashing, water extraction) and schedule a follow-up visit for the full repair once the weather clears and materials arrive.
Are same-day emergency repairs permanent fixes or just temporary patches?
Our goal is to deliver a permanent repair on the first visit whenever weather, safety, and material availability allow. We stock the most common shingles, membranes, fasteners, sealants, and flashing metals on our trucks so we can match or exceed existing roof specifications. If nightfall, severe weather, or rare materials prevent a lasting solution, we will install a professional-grade temporary system (heavy-duty tarp, heat-welded membrane, reinforced edge sealing) that is warranted to keep you watertight until the permanent repair is completed—usually within 1–3 business days.
Is your company licensed, insured, and familiar with New Market building codes?
Yes. We hold a Maryland Home Improvement Commission (MHIC) license, carry $2 million in general liability coverage, and maintain full workers’ compensation for every technician. Our estimators stay up-to-date with Frederick County and Town of New Market roofing regulations, including wind-zone fastening requirements and ice-barrier provisions. All emergency repairs are completed to code so you avoid compliance issues when you sell or refinance your property.
How much does an emergency roof repair cost, and can you work directly with my insurance company?
Pricing depends on roof type, accessibility, and damage severity, but most same-day emergency calls in New Market fall between $350 and $1,200. After a free on-site assessment, we give you a written not-to-exceed quote before work begins. If the damage was caused by a covered peril such as wind or hail, we will photograph the roof, create a detailed report using Xactimate pricing, and submit it to your insurer. We can also meet the adjuster on-site to expedite your claim and bill the carrier directly once your deductible is satisfied.
What can I do to minimize damage before the emergency crew arrives?
First, stay safe—avoid climbing on a wet or damaged roof. Inside, place buckets or plastic sheeting under active leaks and move furniture, electronics, and valuables away from the drip line. Shut off electricity to any ceiling fixtures that are getting wet. If water is pooling on the ceiling drywall, gently poke a small hole with a screwdriver to relieve the pressure and let the water drain into a bucket. Document the damage with photos for insurance purposes, then wait for our certified technicians to handle the roof-level work.