Certified Technicians
Certified Technicians | Roof Repair | Roofing | New Market
When a sudden Tennessee storm lifts shingles or a slow leak starts staining your ceiling, every minute counts. HEP’s certified technicians respond swiftly across New Market, arriving with fully stocked trucks and the know-how earned from repairing thousands of roofs. Whether your home sports classic architectural shingles or a modern metal system, we diagnose problems on the spot, provide transparent estimates, and begin precise roof repair that lasts through every season.
Our local team is OSHA-trained, manufacturer-certified, and backed by HEP’s lifetime workmanship guarantee, so you can rest easy while we restore the barrier between your family and the elements. From replacing storm-damaged decking to sealing troublesome flashing, we handle it all with courteous service, clean job sites, and flexible financing options. Call today and discover why New Market homeowners trust HEP to raise the standard for roof integrity and peace of mind.
FAQs
What roofing services do your certified technicians provide in New Market?
Our certified technicians handle the full spectrum of roof repair needs in New Market, including leak detection and sealing, shingle replacement, flashing repair, storm-damage restoration, gutter and downspout fixes, and preventive maintenance inspections. We service asphalt-shingle, metal, cedar-shake, flat (EPDM/TPO), and slate roofs, ensuring each repair meets local building codes and manufacturer specifications.
How can I tell whether my roof needs repair or a full replacement?
Warning signs that point to repair rather than replacement include isolated leaks, a few missing or curling shingles, minor flashing gaps, and localized storm damage. A full replacement may be more cost-effective if the roof is over 20 years old, has widespread shingle granule loss, sagging decking, or repeated leak issues. Our technicians provide a complimentary on-site assessment in New Market and supply a detailed photo report so you can make an informed decision.
Are your roofing technicians licensed, insured, and factory-certified?
Yes. Every crew member holds a Maryland State Home Improvement License, carries OSHA 10-Hour safety certification, and has manufacturer factory training for GAF, CertainTeed, and Owens Corning systems. We maintain $2 million in general liability insurance and full workers’ compensation coverage, protecting you from any job-site liability.
How fast can you respond to an emergency roof leak in New Market?
For emergencies—such as active leaks, storm or tree damage—we offer 24/7 on-call service. A technician usually arrives at your New Market property within 2 hours of your call, day or night, to install a temporary tarp or patch and prevent further interior damage. Permanent repairs are then scheduled, often within 24–48 hours, once materials are sourced and weather permits.
What roofing materials and brands do you repair or install?
We work with asphalt shingles (architectural and 3-tab), standing-seam metal, cedar shakes, EPDM and TPO single-ply membranes, rolled roofing, and natural or synthetic slate. Preferred brands include GAF, CertainTeed, Owens Corning, TAMKO, Englert, and Mule-Hide. This versatility lets us match existing materials during repairs, preserving your roof’s appearance and warranty.
Do roof repairs come with a warranty?
Absolutely. All labor is backed by a 5-year workmanship warranty, and any new materials installed carry the manufacturer’s product warranty—typically 25–50 years for shingles and lifetime for metal panels. You will receive written documentation upon project completion, and our office registers any manufacturer warranties on your behalf.