Roof Replacement
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Roof Replacement | Storm Damage Restoration | Roofing | Johnson City
When wild Appalachian weather tears through Johnson City, your roof shouldn’t be the next lingering worry. HEP’s local team arrives fast, climbs up safely, and delivers honest, photo-documented assessments so you know exactly what happened overhead. From blown-off shingles to hidden decking rot, we bring the experience—and the materials—to replace every compromised layer, restoring both curb appeal and peace of mind.
Our licensed crews handle the entire storm damage restoration process, including help with insurance paperwork, swift material ordering, and impeccable installation backed by lifetime workmanship coverage. You get a brand-new roof built to withstand the next round of high winds and hail, installed by neighbors who treat your home like their own.
Ready to trade tarps and worry for a flawless new roof? Call HEP today and schedule your free inspection—before the next storm cloud rolls over Buffalo Mountain.
FAQs
How can I tell if my Johnson City roof needs replacement after a storm?
Look for missing or curled shingles, dented metal components, granule loss that exposes black shingle mat, water stains in the attic or ceilings, and daylight showing through the decking. Because some damage is hard to spot from the ground, we offer free, no-obligation drone and on-roof inspections. Our HAAG-certified inspectors document every issue with photos and video so you can see exactly why a full replacement—rather than a simple repair—may be the safest long-term solution.
What is the step-by-step process for a storm-damage roof replacement?
1) Free inspection and written report. 2) Emergency tarping if active leaks are present. 3) Assistance filing the insurance claim and meeting your adjuster on-site. 4) Finalizing scope of work and material selection (shingle, metal, or impact-resistant options). 5) Scheduling—most replacements start within 2 weeks of approval. 6) Tear-off and deck re-nailing to meet Tennessee code. 7) Installation of underlayment, ice & water shield, flashing, and new roofing system. 8) Magnetic cleanup, dumpster haul-off, and final walkthrough. A typical single-family home is completed in 1–2 days.
Will my homeowner’s insurance cover the cost of storm-related roof replacement?
In most cases yes, provided the damage was caused by a covered peril such as wind or hail. You are responsible only for your policy deductible. We provide a detailed inspection report, meet with the adjuster, and communicate directly with your carrier to verify current building codes and ensure all storm-related items are included—vents, flashing, gutters, and even interior repairs if water intrusion occurred.
How long will a roof replacement take and what should I expect during installation?
Most asphalt shingle roofs in Johnson City are removed and replaced the same day; larger or steeper roofs, metal systems, or specialty shingles can take 2–3 days. Crews arrive by 7–8 a.m., protect landscaping with tarps, and use catch-all netting around the perimeter. Expect some vibration inside the home; we suggest removing fragile wall décor temporarily. We perform a multi-point cleanup each evening and a final magnet sweep to capture nails.
Which roofing materials hold up best against Johnson City’s wind and hail storms?
Architectural asphalt shingles with Class 3 or Class 4 impact ratings (e.g., Owens Corning Duration Storm, CertainTeed Highlander NEX) resist hail up to 2 inches and provide 130 mph wind warranties. Stone-coated steel and standing-seam metal roofs offer even higher wind resistance and a 50-year lifespan, though they cost more upfront. We review your budget, HOA guidelines, and insurance premium discounts to help you select the optimal system.
Can you help with gutters, siding, and interior repairs caused by the same storm?
Absolutely. Our storm-restoration division is a one-stop shop. We replace damaged gutters, downspouts, fascia, soffit, vinyl or fiber-cement siding, and repair drywall, insulation, and paint where leaks occurred. Bundling the trades streamlines insurance paperwork and ensures all work meets local codes and manufacturer specifications, backed by our transferable 5-year workmanship warranty.