Storm Damage
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Storm Damage | Roof Inspections | Roofing | Johnson City
When hail, high winds, and sudden downpours sweep across Johnson City, even the toughest shingles can crack, lift, or loosen. HEP’s expert team makes it easy to spot—and stop—hidden leaks before they spread, using state-of-the-art drones, moisture-mapping tools, and decades of hands-on experience. Our thorough roof inspections document every scratch and seam, then translate the findings into clear next steps, whether that’s a quick repair, a full replacement, or help filing an insurance claim.
Homeowners and property managers throughout the Tri-Cities trust HEP for prompt scheduling, honest recommendations, and workmanship that stands up to the next storm. Book your roof inspections today and restore confidence over your head—backed by a local crew who treats your home like their own.
FAQs
What signs indicate I need a storm-damage roof inspection in Johnson City?
After severe wind, hail, or heavy rain, look for curling or missing shingles, granules accumulating in gutters or downspouts, dents in metal flashing, cracked chimney caps, bent gutter edges, water stains on interior ceilings, or damp attic insulation. Even if everything looks intact from the ground, hidden punctures or lifted shingle edges can allow water intrusion. Because our region’s frequent wind gusts and spring hailstorms can loosen roofing materials without obvious visual clues, scheduling a professional inspection is the safest way to confirm whether your roof is still watertight.
How soon after a storm should I have my roof inspected?
Ideally within 24–48 hours. Quick documentation is critical for two reasons: 1) Insurance carriers often set strict filing deadlines—many require claims to be opened within 14 days of the event. 2) Minor punctures can let rain seep into decking and insulation, causing mold and structural rot in just a few days. Our Johnson City crews are on call after major weather events and can usually evaluate your roof the same or next business day, even if power is out in your neighborhood.
What does your storm-damage roof inspection include?
A licensed technician will: • Perform a 360° ground-level assessment for obvious shingle loss and gutter damage. • Climb the roof (or deploy a drone if slopes are unsafe) to check for hail bruises, lifted fasteners, cracked vents, torn underlayment, and damaged flashing. • Probe soft spots in decking and use moisture meters in suspicious areas. • Inspect attic spaces for daylight holes, damp sheathing, or insulation staining. • Photograph all findings and create a written condition report with repair recommendations and an itemized cost estimate that meets insurance Xactimate pricing standards.
Will you help me navigate an insurance claim for storm damage?
Yes. While we are not public adjusters, we guide homeowners through every step: verifying policy details, filing initial paperwork, supplying photo evidence, meeting your insurance adjuster on-site to point out damage, and providing any supplemental documentation if additional issues are uncovered. Our familiarity with Tennessee insurance guidelines and carrier pricing databases helps ensure you receive fair coverage for code-compliant repairs or a full roof replacement when warranted.
How much does a professional storm-damage roof inspection cost?
For Johnson City homeowners, we offer storm-related inspections at no charge and with no obligation to purchase repairs. If the roof is older and you simply want a routine maintenance assessment, we can provide a detailed paid inspection and maintenance plan; however, post-storm evaluations and written damage reports remain free because prompt knowledge benefits both the homeowner and our repair crews.
What if hidden damage appears after repairs are approved?
Sometimes concealed decking rot or underlayment tears become visible only after shingles are removed. If additional problems are discovered, we immediately document them, stop work to prevent further exposure, and contact your insurance carrier with supplemental photos and a revised scope of work. Most policies allow for "supplements" so legitimate hidden storm damage is still covered. We will not proceed until you and your insurer authorize the updated repairs, ensuring there are no surprise out-of-pocket costs.