Extended Workmanship Warranties
Extended Workmanship Warranties | Roofing Done Right | Roofing | Cleveland
Cleveland’s unpredictable weather can test even the toughest shingles, which is why HEP approaches every project with one guiding promise—“roofing done right.” From the first inspection to the final nail, our certified crews combine precision craftsmanship with premium materials, ensuring your home stands strong against lake-effect snow, driving rain, and blazing summer sun. We don’t just aim for curb appeal; we engineer roofs that protect what matters most.
To back that commitment, HEP offers some of the industry’s most comprehensive extended workmanship warranties. If an installation detail ever falters, our local team will make it right—fast, professionally, and at no extra cost—so you can enjoy lasting peace of mind along with your beautiful new roof. That’s Cleveland roofing elevated, guaranteed, and built to last.
FAQs
What is an extended workmanship warranty on a roof and how is it different from a manufacturer’s material warranty?
A manufacturer’s warranty only covers factory defects in shingles, underlayment, and other roofing materials. An extended workmanship warranty, by contrast, guarantees the quality of the installation itself—flashing details, fastener placement, ventilation balance, and overall system assembly. If a leak or performance issue is traced to improper installation rather than a product defect, the workmanship warranty covers the repair costs. When you see “extended workmanship” on our Roofing Done Right program in Cleveland, it means you’re protected for 10–25 years against labor-related issues, not just material failures.
How long is your workmanship coverage for roofs installed in the Cleveland area?
For asphalt-shingle roofs we offer two tiers: a 10-year standard workmanship warranty and an optional 25-year extended workmanship warranty. Metal, slate, and specialty systems come with a 20-year workmanship guarantee. All tiers exceed Ohio’s implied 1-year labor standard and are fully backed by both our company and a third-party insurer for added financial security.
What does the extended workmanship warranty actually cover?
Coverage includes: leaks or water intrusion caused by improper nailing, flashing, underlayment overlap, ridge vent installation, chimney or skylight integration, ice-dam protection, and any code-required component we installed. We repair or replace any affected roof areas, interior drywall, insulation, and finish materials damaged by the warranted leak—at no cost to you. Exclusions are acts of God (tornadoes, lightning, fallen trees), foot-traffic abuse, and unauthorized alterations.
How do I file a claim if I notice a leak or concern?
Call our 24/7 warranty hotline or submit the online claim form. Within 48 hours a Cleveland-based warranty inspector will schedule a visit. We document moisture readings, attic ventilation, and roof conditions. If the issue is workmanship-related, repairs are typically completed within 7 business days. You receive a written report and photos before and after the repair so your records stay up to date.
Will the workmanship warranty transfer if I sell my home?
Yes. Our extended workmanship warranties are fully transferable one time within the original coverage period. The new homeowner just needs to notify us in writing within 60 days of closing. There is no transfer fee, and the remaining years of protection stay intact—an excellent selling point in the Cleveland real-estate market.
What can void the workmanship warranty, and how do I keep it in force?
Major roof penetrations made by others (solar panels, satellite dishes, HVAC vents) without our prior approval, neglecting routine maintenance (clearing gutters, removing debris), or using harsh chemicals/pressure-washing on shingles can void coverage. To keep the warranty valid, schedule a free annual inspection with us, maintain adequate attic ventilation, and contact our team before any contractor drills or cuts into the roofing system.