- HEP Roofing
- Dedicated Project Manager

Dedicated Project Manager
Dedicated Project Manager | Roofing Done Right | Roofing | Cleveland
When you choose HEP's Dedicated Project Manager service in Cleveland, you get more than just shingles and nails—you get a single, seasoned professional who orchestrates every phase of your installation. From the first inspection to the final walk-through, your project manager stays on-site, coordinating crews, sourcing premium materials, and updating you at every milestone. This streamlined approach eliminates miscommunication, cuts downtime, and ensures that every square foot of your roof meets the highest safety and quality standards.
Because one accountable expert oversees the job, HEP can guarantee roofing done right. Whether your Cleveland home faces lake-effect snow, gusty spring storms, or blazing summer sun, your project manager tailors the build to local climate demands and city codes, protecting your investment for decades to come. Count on punctual timelines, transparent pricing, and craftsmanship you can see from the curb—and feel every time the weather turns.
FAQs
What does a Dedicated Project Manager do during my roofing project?
Your Dedicated Project Manager is your single point of contact from start to finish. They schedule inspections, obtain permits, coordinate crews and materials, supervise on-site work, enforce safety standards, document progress with photos, handle any change orders, and perform the final quality walk-through. This centralized oversight eliminates miscommunication and keeps your project on time and on budget.
Why should I choose Roofing Done Right for my Cleveland-area roof?
We combine local expertise with concierge-level service. Every client receives a Dedicated Project Manager, factory-certified installers, and premium materials rated for Northeast Ohio’s freeze-thaw cycles and lake-effect weather. We’re fully licensed, insured, and A+ rated with the BBB, and we back our work with industry-leading labor and manufacturer warranties.
How does the roofing process work from first call to completion?
1) Free inspection & estimate: Your Project Manager performs a detailed attic and exterior evaluation. 2) Proposal & material selection: We review options, colors, and warranties. 3) Scheduling & permits: We pull all City of Cleveland or suburban permits. 4) Installation day: Crews arrive at 7-8 a.m.; the Project Manager stays on site to oversee tear-off, deck repair, underlayment, flashing, and shingle/metal install. 5) Clean-up & magnet sweep: We remove debris and nails. 6) Final inspection & warranty registration: You and the Project Manager sign off when you’re 100 % satisfied.
Which roofing materials do you offer, and what works best in Cleveland’s climate?
We install architectural asphalt shingles, designer shingles, metal panels, modified bitumen, and EPDM for flat sections. For most Cleveland homes, architectural asphalt shingles with Class 3 or 4 impact ratings are ideal because they withstand hail, high winds, and temperature swings. Metal roofing is excellent for longevity (40-plus years) and shedding lake-effect snow. Your Project Manager will help match material, color, and warranty to your budget and aesthetic.
How long will my roof replacement or repair take?
Most single-family roof replacements in the Cleveland area are completed in one to two days, weather permitting. Complex designs, multiple layers to tear off, or decking repairs can extend the job to three to four days. Repairs typically take a few hours. Your Project Manager provides a detailed timeline and updates you if weather causes any changes.
Do you offer financing or help with insurance claims?
Yes. We partner with reputable lenders to offer low-interest and zero-interest financing plans, some with no payments for 12 months. If your roof has storm damage, your Project Manager can meet with the adjuster, supply documentation, and advocate for full, fair coverage. We streamline the paperwork so you can focus on choosing colors, not chasing claim codes.