Workmanship Warranties
Workmanship Warranties | Siding Solutions | Roofing | Tracy City
When storms sweep across Tracy City or everyday wear starts to dull your home’s curb appeal, HEP Home Services is ready with reliable roofing craftsmanship backed by clear, no-nonsense workmanship warranties. Our factory-trained crews arrive on schedule, respect your property, and install premium shingles, flashing, trims, and ventilation systems that stand up to Tennessee’s heat and humidity. Because we believe a promise is only as strong as the paper it’s written on, every roof we build is covered by a workmanship warranty that’s explained in plain language and honored without hassle.
That same commitment carries over to our expert siding solutions. From insulated vinyl panels that lower energy bills to fiber-cement boards that mimic real wood without the upkeep, we custom-fit every product to your home’s style and budget. Ready to protect what matters most? Give us a call today and discover how easy it is to pair a beautiful new exterior with peace-of-mind protection that lasts for decades.
FAQs
What does a workmanship warranty cover for roofing and siding projects in Tracy City?
Our workmanship warranty guarantees that all labor associated with installing, repairing, or replacing your roof or siding in Tracy City is performed to professional standards. If any leaks, loose panels, flashing problems, or siding blow-offs occur due to installation errors within the warranty period, we will correct the issue at no cost to you. The warranty does not cover damage caused by severe weather, impact, lack of maintenance, or defects in the manufacturer’s materials, which are covered by separate product warranties.
How long is your workmanship warranty valid, and can I extend it?
For most residential roofing and vinyl siding projects in Tracy City, our standard workmanship warranty is 10 years from the date of substantial completion. Some premium roof systems (e.g., standing-seam metal or specialty shingles) come with 15- or 20-year workmanship coverage when paired with the manufacturer’s enhanced system warranty. Extensions beyond those terms are available through annual maintenance agreements, which keep our team involved in inspections and small repairs so your warranty protection remains active longer.
Is the workmanship warranty transferable if I sell my home?
Yes. If you sell your Tracy City property within the warranty period, you may transfer the remainder of the workmanship warranty to the new homeowner one time at no charge. The transfer must be completed within 60 days of closing by submitting a short form with the buyer’s contact information. A transferable warranty can add resale value and peace of mind for prospective buyers.
How is a workmanship warranty claim filed, and what is the typical response time?
Simply call our office or submit a warranty claim form on our website. Provide your name, project address, approximate completion date, and a brief description of the issue (photos help). We respond within one business day and schedule an on-site inspection within 3–5 business days. If the problem is workmanship-related, repairs are usually completed within seven days, weather permitting. Emergency leak calls receive same-day or next-day attention.
How does a workmanship warranty differ from the manufacturer’s material warranty?
A manufacturer’s warranty covers defects in shingles, metal panels, house wrap, or siding boards—issues like premature granule loss or color fading. A workmanship warranty, by contrast, covers how those materials were installed. Even the best shingle will fail if nails are over-driven or flashing is misaligned. With our solutions, you receive both: the manufacturer backs the product, and we back the craftsmanship, giving you comprehensive protection.
Are there maintenance requirements to keep my workmanship warranty valid in Tracy City’s climate?
Yes. While our warranty covers labor errors, homeowners must perform basic upkeep: (1) keep gutters clear at least twice a year, (2) trim overhanging limbs, (3) visually inspect for debris or wind-blown objects after storms, and (4) schedule professional roof or siding inspections every two years. Documenting these tasks ensures the warranty remains in force. Tracy City’s mix of hot, humid summers and occasional winter ice makes regular maintenance especially important to protect seams, fasteners, and caulking.