Workmanship Warranty
Workmanship Warranty | Roof Repair | Roofing | Townsend
When a surprise leak or a long-ignored shingle threatens your peace of mind, HEP’s seasoned technicians arrive with the skill and accountability Townsend homeowners deserve. Our team treats every roof as if it shelters our own families—meticulous tear-offs, precision nailing patterns, and manufacturer-approved materials all backed by an iron-clad workmanship warranty. From swift emergency patches to full-scale roof repair that blends seamlessly with your existing architecture, we restore protection and curb appeal in a single visit.
Choosing HEP means choosing clear communication, transparent pricing, and a guarantee that follows the roof long after the ladders are packed away. Should an issue ever arise from our craft, we return promptly at no cost, no questions asked—because confidence in your roof should last as long as the shingles themselves. Discover why so many neighbors in Townsend trust HEP to raise the standard of roofing excellence, one square foot at a time.
FAQs
What does your workmanship warranty cover on roof repairs in Townsend?
Our workmanship warranty guarantees that every aspect of the labor we perform—tear-offs, shingle replacement, flashing, ventilation upgrades, sealing, and clean-up—will be completed to professional standards. If a leak or performance issue arises due to our installation practices, we will return promptly, diagnose the problem, and correct it at no cost to you.
How long is the workmanship warranty valid for roofing projects in Townsend?
On most residential roof repairs we provide a 10-year workmanship warranty, which begins on the date the repair is completed. Larger partial re-roofs or full roof replacements may qualify for a 15-year warranty. The term will be clearly stated on your contract and warranty certificate.
Is the workmanship warranty transferable if I sell my Townsend home?
Yes. Should you sell your property during the warranty period, you can transfer the remaining coverage to the new owner once, free of charge, by notifying us within 30 days of closing. Transferability adds resale value and peace of mind for the buyer.
How do I initiate a warranty claim if I notice an issue?
Simply call our local Townsend office or fill out the warranty request form on our website. Include your original contract or invoice number, photos of the issue if possible, and a brief description of the problem. We will schedule an inspection within 3 business days and, if the issue is covered, perform repairs as soon as weather permits.
What situations could void the workmanship warranty?
The warranty remains in force as long as: (1) the roof is not altered by unapproved contractors; (2) no additional structures (solar panels, satellite dishes, skylights) are installed without our inspection; (3) routine maintenance such as gutter cleaning is performed; and (4) the roof is not damaged by unrelated events like fallen trees, fire, or severe storms—those are typically covered by homeowners insurance, not workmanship warranties.
How does the workmanship warranty interact with manufacturer material warranties?
Material warranties, supplied by shingle or membrane manufacturers, cover defects in the product itself, while our workmanship warranty covers how those materials were installed. If a leak stems from faulty materials, we work with the manufacturer to secure replacement products; if the issue is installation-related, our warranty applies. Together they provide comprehensive protection for your roof in Townsend’s challenging coastal climate.