- HEP Roofing
- Emergency Patch

Emergency Patch
Emergency Patch | Roof Repair | Roofing | Townsend
When wind, hail, or wandering branches leave your Townsend home exposed to the elements, every minute counts. HEP’s Emergency Patch Roofing team arrives fast—often within hours—to secure the damaged area, stop leaks in their tracks, and protect everything beneath your roof. Our local crews carry premium tarps, sealants, and replacement shingles on every truck, so we can stabilize your roof on the first visit and buy you the breathing room you need for a permanent roof repair without the stress of further water intrusion.
We’re neighbors serving neighbors, which means you’ll get straight talk, fair pricing, and workmanship backed by decades of East Tennessee experience. From the first call to the final inspection, you’ll deal with certified professionals who respect your time and property—no mess left behind, no surprise fees. When you want the peace of mind that comes from fast action and reliable craftsmanship, call HEP and relax… help is on the way.
FAQs
What should I do first if I notice sudden roof leakage or storm damage in Townsend?
Stay calm, move valuables away from the leak, and collect dripping water in a container to minimize interior damage. Then call our 24/7 emergency line. Because Townsend’s weather can change quickly—especially during coastal storms and Nor’easters—acting fast prevents the damage from spreading to insulation, drywall, and electrical systems.
How soon can your crew reach my home or business in Townsend for an emergency patch?
We maintain on-call crews stationed within 15–20 minutes of downtown Townsend. In most cases we arrive within 1 hour of your call, day or night. During large regional events (hurricanes or severe windstorms) we prioritize responses by severity and safety, but you’ll always receive an estimated arrival time when you schedule.
What kinds of roof problems can be temporarily patched during an emergency visit?
Typical issues include wind-blown shingles, punctures from falling branches, lifted flashing, cracked pipe boots, and small hail or ice damage. Our technicians install a heavy-duty waterproof membrane or tarp, secure loose materials, and seal exposed fasteners so the structure stays dry until a permanent repair or replacement can be arranged.
Is an emergency patch a permanent fix for my roof?
No. An emergency patch is designed to stop water intrusion immediately, giving you time to plan a long-term solution. Depending on the roof’s age and condition, the final remedy may involve replacing damaged shingles, re-flashing valleys and chimneys, or even installing a new roofing system. We provide a written inspection report and repair estimate within 24 hours of the temporary service.
How much does emergency roof patching cost in Townsend?
Costs vary with roof height, pitch, accessibility, and the extent of damage, but most emergency patch jobs in Townsend fall between $350 and $950. This fee covers the call-out, materials such as underlayment, sealant, and fasteners, and up to two hours of labor. We give a firm price before work begins and never charge hidden after-hours fees.
Will my homeowners insurance cover an emergency roof patch?
In many cases, yes. Most insurance policies require you to take "reasonable steps" to mitigate further damage after a covered event, and an emergency patch satisfies that requirement. We document the damage with photos and provide an itemized invoice you can submit with your claim. Always notify your insurer as soon as possible and keep receipts for all emergency work.