Certified Crews
Certified Crews | Storm Damage Restoration | Roofing | Tellico Plains
When fierce Appalachian winds or surprise hail leave your Tellico Plains roof battered, HEP’s certified crews arrive with the speed and know-how your home deserves. Our technicians are factory-trained, fully licensed, and equipped with cutting-edge tools to locate hidden leaks, replace torn shingles, and restore structural integrity—often in a single visit. From the moment you call, we handle every detail, including on-site damage assessments, photo documentation for insurance, and transparent estimates that never include surprise fees.
Because we live and work in Monroe County too, we understand how urgent storm damage restoration can be. That’s why we source only premium, impact-rated materials and back every repair with industry-leading warranties. Whether you need a quick tarp, a complete reroof, or just honest advice, our team delivers craftsmanship that stands up to the next round of mountain weather. Reach out today and let HEP protect the place you call home.
FAQs
How quickly can your certified roofing crews respond to storm damage in Tellico Plains?
Because we keep an emergency response team on call 24/7, we can usually arrive anywhere in the Tellico Plains area within 2–4 hours of your call—often sooner if road conditions allow. Our first priority is to secure the property with temporary tarps or shrink-wrap so no additional water intrusion occurs. A full damage assessment and written estimate are then completed within the next business day.
What certifications and training do your storm-damage crews hold?
Every crew leader is a HAAG-Certified Residential Roof Inspector, and our installers carry manufacturer credentials such as GAF Master Elite and CertainTeed ShingleMaster. All crew members complete OSHA 10-hour safety training, annual fall-protection refreshers, and manufacturer-specific installation courses. These certifications ensure your roof is restored to—or above—current building-code and warranty standards.
Can you help me file an insurance claim for my storm-damaged roof?
Yes. We document the damage with high-resolution photos, thermal imaging when needed, and a detailed Xactimate estimate. We then meet your adjuster on-site, walk them through the findings, and handle any supplemental paperwork. While the policyholder must officially file the claim, our staff guides you step-by-step so you receive the full benefits you’re entitled to under your homeowner’s policy.
Will you inspect the entire roofing system or just the visibly damaged areas?
Our certified inspectors evaluate the whole roofing system—including shingles or metal panels, flashing, decking, attic ventilation, gutters, and even the interior ceiling for moisture stains. Hidden problems such as lifted fasteners, compromised underlayment, or decking delamination are common after high-wind events in Tellico Plains and will shorten a roof’s life if left unaddressed. A comprehensive inspection ensures we correct every issue, not just the obvious ones.
How long does a typical storm-damage roof restoration take in Tellico Plains?
Minor repairs like replacing a few shingles or resealing flashing can be finished in one day. A full roof replacement on an average-sized home generally takes 2–3 working days, including tear-off, deck repairs, installation, and clean-up. Add one extra day if permits or special-order materials are required. We schedule work around local weather patterns and always keep you informed of any changes.
Do you offer warranties on storm-damage repairs performed by your certified crews?
Absolutely. All workmanship is backed by our transferable 5-year labor warranty, and because we are manufacturer-certified, you also receive the full non-prorated material warranty—up to 50 years for certain roofing systems. We provide you with written warranty documents as soon as the job is complete and register them with the manufacturer on your behalf.