- HEP Roofing
- Emergency Leak Mitigation

Emergency Leak Mitigation
Emergency Leak Mitigation | Storm Damage Restoration | Roofing | Tazewell
When Appalachian winds howl across Tazewell and shingles start to scatter, HEP’s emergency leak mitigation crew mobilizes at once. Our certified roofers arrive with industrial-grade tarps, moisture meters, and the know-how to stop interior drips before they turn into costly structural repairs. From creased metal panels to punctured asphalt shingles, we seal breaches on the spot so your family can stay dry and your valuables protected.
But stopping the leak is only the first step; comprehensive storm damage restoration is where HEP truly shines. We document every impact mark for insurance, remove saturated insulation, and rebuild damaged decking with premium materials engineered for Tennessee’s tough weather cycles. Day or night, one call connects you to local experts who care about your peace of mind as much as the integrity of your roof—because when storms threaten, Tazewell trusts HEP.
FAQs
What situations are considered a roofing emergency in Tazewell?
Any roof damage that allows water to enter your home or threatens the structural integrity of the roof is an emergency. In Tazewell this usually includes wind-torn shingles, tree or limb impacts, hail-punctured shingles, ridge vent blow-offs, flashing failures, and any sudden opening created by tornado- or thunderstorm-driven debris. If you can see daylight through the decking, observe water staining or dripping, or notice sections of roofing lying in the yard after a storm, call us immediately for mitigation.
How fast can your crew arrive after I report storm damage?
We maintain a 24/7 on-call response team stationed in and around Tazewell. Most properties can be reached in 60 minutes or less. During county-wide weather events we triage calls, giving priority to homes with active interior water intrusion, elderly occupants, and structures critical to public safety. While you wait, our dispatcher will guide you through simple steps—such as shutting off breakers near wet ceilings—to minimize secondary damage.
What temporary leak-stopping methods do you use during emergency mitigation?
The goal is to halt water entry until permanent repairs can be scheduled. Common methods include: • Heavy-duty tarping secured with wood battens and sandbag-weighted edges. • Heat-shrink plastic wraps that fully encapsulate damaged roof planes. • Plywood or OSB board-ups for large impact holes. • Sealant injection beneath lifted shingles and around compromised pipe boots or vents. • Interior water extraction and dehumidification to prevent mold. All materials meet or exceed the Virginia Building Code for wind uplift resistance, ensuring they stay in place until a full restoration is completed.
Do you handle insurance claims for storm damage restoration?
Yes. We document damage with photographs, moisture-meter readings, and written assessments that satisfy the requirements of most carriers active in Tazewell County. Our staff can meet your adjuster on-site, provide Xactimate estimates, and submit supplemental paperwork if hidden damage is discovered. While claim approval is always the insurer’s decision, our assistance typically accelerates settlement and ensures nothing is overlooked.
Can you restore every type of roof found in the Tazewell area?
We are certified to work on asphalt shingles, standing-seam and exposed-fastener metal, EPDM and TPO single-ply membranes, wood shakes, and specialty systems such as slate or synthetic slate. Our technicians complete manufacturer training every year and we stock region-specific materials—including Class 4 impact-rated shingles popular in Southwest Virginia—to speed up permanent repairs.
What does emergency mitigation cost and is financing available?
Mitigation charges are based on the square footage covered, height and pitch of the roof, and the materials needed. Typical residential tarping in Tazewell ranges from $350 to $750, with larger or steeper roofs priced accordingly. If you file an insurance claim, mitigation is usually covered under the policy’s additional living expense or dwelling coverage. For out-of-pocket situations we accept major credit cards and offer same-day financing with 0% interest for six months, allowing you to start repairs immediately without straining your budget.