Certified Technicians
Certified Technicians | Storm Damage Restoration | Roofing | Tazewell
When fierce Appalachian weather batters Tazewell, HEP’s certified roofing technicians arrive ready to protect what matters most. We blend decades of craftsmanship with cutting-edge materials, inspecting every shingle, flashing, and gutter for hidden leaks or structural compromise. From emergency tarping to meticulous documentation for insurance claims, our crew moves quickly, safely, and transparently—so you can make confident decisions even in the chaos after a storm.
Our reputation for precise storm damage restoration is built on local trust and backed by industry-leading warranties. Whether high winds have ripped off sections of roof or hail has peppered your asphalt, we restore strength and curb appeal without surprise costs or shortcuts. Call today and discover why neighbors across Tazewell count on HEP to turn turbulent nights into worry-free tomorrows.
FAQs
What are the most common signs of storm damage to my roof in Tazewell?
After high winds, hail, or heavy rain, look for missing or curled shingles, dents in metal components, bruised or cracked shingles, granules collecting in gutters, damaged flashing, wet attic insulation, or water stains on ceilings. Even if everything looks intact from the ground, hidden damage is common, so schedule a professional inspection as soon as possible.
How quickly can your certified technicians respond after a storm?
We provide 24/7 emergency service throughout Tazewell County. In most cases, a response team can be on-site within two to four hours of your call to perform a safety assessment, install emergency tarps, and stop active leaks. Full damage documentation and a written restoration plan follow within the next business day.
Are your roofing technicians fully licensed, insured, and manufacturer-certified?
Yes. Every crew member holds Virginia class-A contractor licensing, OSHA safety certification, and factory training credentials from leading manufacturers such as GAF and CertainTeed. We carry $2 million in general liability coverage and workers’ compensation insurance, ensuring you are protected throughout the project.
What does your storm damage restoration process involve?
1) Free on-site inspection and photo documentation. 2) Temporary measures—tarping, board-ups, or sealing—to mitigate further damage. 3) Detailed written estimate matched to insurance guidelines (Xactimate). 4) Assistance with claim submission and adjuster meetings. 5) Scheduling of permanent repairs or full roof replacement. 6) Final quality inspection and warranty registration. We keep you informed at every stage.
Will you help me with my insurance claim?
Absolutely. We create a comprehensive damage report, meet with your adjuster to ensure nothing is overlooked, and translate policy language so you understand your coverage. Although we do not act as public adjusters, our documentation and experience streamline the claim and often eliminate out-of-pocket surprises for homeowners.
What types of roofing systems can you repair or replace in Tazewell?
Our certified crews service asphalt shingles, metal panels, standing-seam roofs, EPDM and TPO flat roofs, cedar shakes, and synthetic slate. We use manufacturer-approved materials and installation methods, allowing us to offer workmanship warranties of up to 25 years in addition to any manufacturer product warranties.