- HEP Roofing
- Mountain Storms

Mountain Storms
Mountain Storms | Roofing Done Right | Roofing | Pigeon Forge
When the Smoky Mountains unleash their sudden downpours and hail, homeowners in Pigeon Forge turn to HEP’s Mountain Storms Roofing for one simple reason: roofing done right. Our local, licensed crews understand the unique challenges of high-altitude weather and respond fast with premium Owens Corning shingles, precise metal flashing, and leak-proof ridge vents that stand up to every gust, pellet, and UV ray the mountains can throw. From no-obligation storm assessments to seamless insurance coordination, we make protecting your home refreshingly stress-free.
Backed by lifetime workmanship warranties and a reputation built on hundreds of five-star reviews, HEP treats every roof as if it were sheltering our own families. Expect tidy job sites, upfront pricing, and clear communication from the first inspection to the final shingle. When the clouds roll in over Pigeon Forge, relax—your roof is in expert hands.
FAQs
What roofing services does Mountain Storms Roofing provide in Pigeon Forge?
Mountain Storms Roofing offers complete residential and light-commercial roofing solutions, including roof inspections, leak detection, emergency storm-damage tarping, shingle and metal roof repairs, full roof replacements, new-construction roof installations, gutter and flashing upgrades, ventilation improvements, and annual maintenance plans. Whether you need a minor repair after a hailstorm or a total re-roof, our certified crews handle every step in-house so you only deal with one trusted contractor.
How can I tell if my roof needs repair or full replacement?
Warning signs include missing or curling shingles, granules in gutters, interior ceiling stains, daylight visible in the attic, sagging roof decking, and spikes in energy bills. During our free inspection, we document issues with photos, measure moisture levels, and evaluate the roof’s age, ventilation, and structural integrity. If 25–30 % of the surface is damaged or the shingles are near the end of their 20-25-year life span, a replacement is often more cost-effective than continual spot repairs. We provide an honest, detailed report so you can make an informed decision.
Which roofing materials perform best in the Smoky Mountain climate?
Pigeon Forge experiences high UV exposure, heavy rain, occasional hail, and high-wind gusts coming off the mountains. Architectural asphalt shingles rated for 130 mph wind uplift are a cost-effective choice for most homes. For maximum durability, standing-seam metal roofs (24-gauge, Kynar-coated) offer a 40- to 50-year life expectancy and superior shed of snow. We also install impact-resistant Class 4 shingles, synthetic slate, and specialty metal accents. Our estimators explain the pros, cons, and budget range of each option so you can select the ideal system for your property.
Are you licensed and insured, and what warranties do you offer?
Yes. Mountain Storms Roofing holds a Tennessee Home Improvement Contractor license and carries $2 million in general liability plus full workers’ compensation coverage. We are a GAF Certified™ and CertainTeed ShingleMaster™ contractor, allowing us to offer extended manufacturer warranties of up to 50 years on materials and 10–25 years on workmanship, depending on the product line you choose. All repairs come with a minimum 2-year labor warranty for added peace of mind.
How long does a typical roof replacement take in Pigeon Forge?
Most single-family asphalt shingle roofs (2,000–3,500 sq ft) are removed and replaced in one to two days, weather permitting. Metal roofs and larger or steep-slope projects may require three to five days. We schedule dumpster delivery, materials, and crew arrival to minimize disruption, conduct a magnetic nail sweep at the end of each day, and perform a final walk-through with you to ensure complete satisfaction before we consider the job finished.
Can Mountain Storms Roofing help me with insurance claims after storm damage?
Absolutely. Our staff is trained in Xactimate estimating software and familiar with the requirements of major carriers. We provide a comprehensive damage inspection report, photo documentation, and itemized estimate that matches insurance guidelines. At your request, we meet the adjuster on-site, advocate for full and fair coverage of all storm-related damages, and handle supplemental paperwork if additional issues are uncovered once the roof is opened. This end-to-end assistance ensures you receive the benefits you’re entitled to while reducing stress and delays.