- HEP Roofing
- Precision Workmanship

Precision Workmanship
Precision Workmanship | Roofing Done Right | Roofing | Palmer
From summer hail to winter whiteouts, Palmer’s roofs take a beating—so they deserve nothing less than HEP’s precision workmanship. Our certified crews combine premium materials with laser-accurate installation to seal out leaks, lock in energy savings, and boost curb appeal for decades to come. When you choose HEP, you’re choosing roofing done right for every square foot over your head.
We live and work in the Mat-Su, so we know what your home is up against. That’s why every project starts with a thorough attic and decking inspection, includes daily site clean-ups, and ends with a double-checked warranty you can hand down to the next owner. Schedule your free, no-pressure estimate today and see how easy it is to experience true peace of mind—because with HEP, you don’t just get a new roof, you get roofing done right.
FAQs
What makes your “Precision Workmanship Roofing – Roofing Done Right” approach different from other Palmer contractors?
Our crews follow a documented 42-point installation checklist that covers everything from proper deck inspection and ice-dam protection to calibrated fastener spacing and final ridge-vent airflow testing. Every step is double-checked by a dedicated quality-control supervisor who photographs the work and uploads it to your digital job file. This systemized process eliminates shortcuts, ensures manufacturer specs are met or exceeded, and produces a roof that performs exactly as engineered for Palmer’s heavy snow loads and freeze-thaw cycles.
Which roofing materials do you recommend for Palmer’s climate, and why?
For most residential homes we recommend class 4 impact-rated asphalt shingles or standing-seam metal panels. Class 4 shingles resist hail, shed snow efficiently, and qualify many owners for insurance discounts. Standing-seam metal excels at shedding snow, tolerates temperature swings without cracking, and can last 40–70 years with minimal upkeep. On low-slope sections we use TPO or PVC single-ply membranes because they remain flexible in sub-zero temperatures and are heat-welded for watertight seams. During your on-site evaluation we’ll discuss budget, aesthetics, and longevity to help you choose the right option.
How long does a typical roof replacement or new installation take?
Most single-family asphalt shingle roofs in Palmer are completed in 1–2 working days. Metal re-roofs generally require 3–4 days because panels are custom-cut on site and snow-guard layouts are more intricate. Very large homes, complex architectural designs, or severe sheathing repairs can extend the schedule, but we always provide a written timeline before work begins. Weather delays are factored in, and we never leave your roof exposed overnight; underlayment and perimeter tarps are secured daily.
What types of warranties do you provide on workmanship and materials?
You receive a lifetime transferable workmanship warranty covering labor, flashing integrity, ventilation installation, and leak repairs resulting from our work. In addition, we are certified installers for Owens Corning, GAF, and Drexel Metals, so you qualify for enhanced manufacturer warranties of 30, 40, or 50 years that cover material defects and—in the highest tier—non-prorated replacement costs. All warranty documents are registered with the manufacturers and a copy is stored in your online client portal for easy access.
Can you assist with insurance claims for wind or storm damage in Palmer?
Yes. We provide free storm inspections using drone imagery and core samples when necessary. If damage is found we create a photo-documented report formatted for Xactimate—the estimating software most carriers use. We then meet with the adjuster on site, explain local building codes, and supply a line-item scope to ensure all required repairs are covered. Once approved, we perform the work for the agreed price and invoice your insurer directly, so you’re responsible only for your deductible.
How do I maintain my new roof to maximize its lifespan?
1) Schedule an annual inspection each spring to check flashing, sealant points, and attic ventilation. 2) Keep gutters and valleys clear of needles and debris so melt-water drains freely. 3) Trim overhanging branches at least 6 feet from the roof surface to reduce abrasion and moss growth. 4) After heavy snowfalls greater than 18 inches, use a roof rake from the ground to remove excess weight—never climb onto an icy roof. 5) Avoid power-washing shingles; instead, treat algae or moss with a low-pressure biocide solution. Following these steps, combined with our workmanship warranty inspections at years 5 and 10, can extend an asphalt roof to 30 years and a metal roof well beyond 50.