- HEP Roofing
- First Free Inspection

First Free Inspection
First Free Inspection | Roofing Done Right | Roofing | Palmer
From frosty winters to sudden summer storms, Palmer’s weather puts every shingle to the test. That’s why HEP begins with a complimentary, no-obligation roof inspection, giving you a clear picture of your home’s condition before a single nail is lifted. Our local team combines decades of experience with premium materials, ensuring your roof is prepared for whatever Alaska throws its way—safely, efficiently, and cost-consciously.
When you choose HEP, you’re choosing roofing done right. We document every finding, share transparent estimates, and keep you informed at every step, so there are no surprises—only solid craftsmanship and lasting peace of mind. Schedule your free inspection today and see why Palmer homeowners trust HEP to protect what matters most.
FAQs
What does the free first inspection include, and how do I schedule it?
Our complimentary first inspection covers a full visual assessment of your roof, gutters, flashing, vents, and attic ventilation. We document any signs of damage, aging, or moisture intrusion with photographs and written notes. You can schedule by calling our office, filling out the online form, or using our live-chat feature. Most appointments can be booked within 48 hours, and there is no obligation to purchase any service afterward.
Why is a professional roof inspection important in Palmer’s climate?
Palmer experiences wide temperature swings, frequent freeze-thaw cycles, and high winds that can loosen shingles and accelerate wear. A professional inspection identifies early signs of damage—such as lifted shingles, ice-dam formation, and hidden leaks—before they evolve into expensive structural issues. Regular checkups extend roof life and help maintain warranty coverage.
How long will the inspection take, and do I need to be home?
A standard single-family roof inspection takes 30–60 minutes. You don’t have to be present, but we recommend being available toward the end so our inspector can review findings with you on-site or via video call. If you can’t be there, we’ll email a detailed report with photos, explanations, and recommendations within 24 hours.
What happens if the inspection reveals problems—what are the next steps and costs?
You’ll receive a prioritized list of repair or replacement options, complete with transparent pricing. Minor repairs can often be scheduled within a week; larger projects are typically planned 2–4 weeks out, depending on material availability. Estimates are free, and we never start work without your written approval. Financing plans and seasonal promotions are available to fit your budget.
Can you help me with insurance claims for storm or hail damage?
Yes. Our team is experienced in documenting storm damage and working directly with all major insurance carriers. We provide the detailed inspection report, photos, and required paperwork to streamline your claim. Upon approval, we coordinate repairs or replacement and bill your insurer for covered work, minimizing out-of-pocket costs.
What sets “Roofing Done Right” apart from other Palmer roofing companies?
We’re locally owned, fully licensed, and carry $1 million in liability insurance for your protection. All installers are factory-certified, allowing us to offer extended manufacturer warranties up to 50 years. We use ice-and-water shield at all eaves and valleys, follow strict safety protocols, and clean up thoroughly after every job—dumpster and magnet sweep included. Our satisfaction guarantee means you don’t pay the final balance until you’re 100 % happy with the result.