Water Damage
Water Damage | Storm Damage Restoration | Roofing | Old Fort
When high winds and driving rain pound Old Fort, even the toughest roof can let water seep through. HEP’s certified crews respond fast, tracing every hidden leak, removing soaked materials, and installing durable replacements that match your home’s profile. From emergency tarping to full shingle, metal, or flat-roof rebuilds, we restore safety and curb appeal while guiding you through insurance paperwork.
Because no two storms—or houses—are the same, our storm damage restoration plan is tailored to your roof’s age, pitch, and materials. Infrared moisture scans, on-site drying equipment, and industry-leading warranties ensure the repairs you approve today stand up to tomorrow’s weather. Call day or night, and a live HEP specialist will schedule an inspection within hours, so you can get back to life in beautiful Old Fort without worrying about the next cloudburst.
FAQs
What are the most common signs of water or storm damage to my roof in Old Fort?
Typical indicators include missing or lifted shingles after strong winds, dark or soft spots on decking or ceilings, granule buildup in gutters, water stains on interior walls, peeling paint near rooflines, and damp attic insulation. Because Old Fort experiences heavy seasonal rains and occasional hail, even small punctures can quickly lead to leaks and mold, so it’s best to have a professional inspection as soon as you notice any of these symptoms.
How quickly should I call a professional after my roof is damaged by a storm?
Immediately—ideally within 24–48 hours. Storm-related openings allow water to penetrate underlayment and decking with every passing rain shower, accelerating rot and mold growth. Most insurance policies also require you to take reasonable steps to prevent further loss, so prompt tarping or emergency repairs protect both your home and your claim.
Do you handle insurance claims for storm and water damage?
Yes. We document all damage with photos, moisture-meter readings, and a written scope of work, then meet with your adjuster on-site to ensure nothing is overlooked. We also supply the Xactimate estimate insurers prefer and can bill your carrier directly for approved work, minimizing out-of-pocket expenses for Old Fort homeowners.
What does your water damage and storm restoration process involve?
1) Emergency response: We arrive within hours to tarp exposed areas and extract standing water if present. 2) Assessment: A certified inspector evaluates shingles, flashing, decking, attic framing, and interior surfaces with infrared imaging. 3) Dry-out & mitigation: We deploy dehumidifiers and air movers to stop mold growth. 4) Structural repairs: Damaged decking, rafters, and insulation are replaced. 5) Roof replacement or repair: We install new underlayment, ice-and-water shield, and impact-rated shingles or metal panels. 6) Final inspection & warranty registration. Throughout the process we keep you informed and coordinate any required code upgrades per McDowell County regulations.
How long does a typical roof restoration take in Old Fort?
Emergency tarping is completed the same day. Dry-out generally lasts 2–4 days, depending on humidity. Minor shingle repairs may be finished in one additional day, while a full tear-off and replacement of a 2,000-sq-ft roof usually requires 2–3 working days, assuming weather cooperation and material availability. We provide a detailed timeline before work begins so you can plan accordingly.
Can regular maintenance help prevent future water or storm damage?
Absolutely. Annual roof inspections, gutter cleaning, and timely replacement of cracked sealant around flashing reduce the chance of leaks. In a storm-prone region like Old Fort, upgrading to Class 4 impact-resistant shingles or a standing-seam metal roof, adding ridge vents for better attic ventilation, and trimming overhanging branches can significantly lower the risk of water intrusion and storm‐related repairs.