Emergency Repair
Emergency Repair | Roofing Done Right | Roofing | New Market
When storms rip through New Market, the difference between a quick patch-up and lasting protection is a team that believes in roofing done right. HEP’s emergency repair specialists arrive fast, assess every layer of damage, and use premium materials that stand up to Tennessee’s toughest weather. From tarping and leak tracing to full-section shingle replacement, we restore your roof with the same care we’d give our own homes—so you can get back to normal without worrying about the next cloud in the sky.
Behind every repair is HEP’s promise of clear communication and transparent pricing. You’ll know exactly what we find, what it takes to fix it, and why our workmanship warranties matter. Whether it’s midnight after a hailstorm or dawn after heavy winds, one call connects you to licensed pros who treat your emergency like their own. Trust the local crew that’s built its reputation on fairness, speed, and craftsmanship—because in New Market, peace of mind starts with roofing done right.
FAQs
How fast can you get to my property for an emergency roof repair in New Market?
We maintain a dedicated rapid-response crew in New Market that is on call 24/7. In most cases we can arrive within 60–90 minutes of your call. During widespread storm events we triage requests, prioritizing homes with active leaks, structural compromise, or safety hazards first, but you will always receive an estimated arrival time before we dispatch.
What situations count as a true roofing emergency?
Any condition that allows water, pests, or debris to enter your home or threatens the structural integrity of the roof is an emergency. Typical examples include storm-blown shingles or metal panels, tree or limb impacts, large punctures, gaping holes, sagging roof decks, chimney or flashing failure, and ice-dam leaks. If you are unsure, call us—our technician can perform a quick assessment over the phone or on site.
Will my homeowner’s insurance cover the cost of emergency roof work?
Most insurance policies in New Market cover sudden and accidental damage caused by wind, hail, fallen trees, and fire. We provide full photo documentation, a written damage report, and a detailed estimate that you can forward to your insurer. If requested, we will meet the adjuster on site to make sure all damage is noted. You are still responsible for your deductible and for any upgrades not included in the policy.
Do you offer temporary tarping or patching services until a full repair can be completed?
Yes. When weather conditions or material lead times prevent immediate permanent repairs, we install heavy-duty tarp systems or emergency patches that are rated to withstand winds up to 110 mph. These stop active leaks, protect interior finishes, and keep the roof deck dry. Once materials arrive or the weather clears, we schedule the final repair at your convenience.
How do you ensure safety and quality when working during storms or at night?
Our crews are OSHA-trained and equipped with harnesses, anchor points, and non-slip footwear. We use portable LED lighting towers for night work and shut down operations if wind speeds exceed safe limits. All temporary and permanent repairs follow the National Roofing Contractors Association (NRCA) guidelines and New Market building codes, and every job is inspected by a senior foreman before we leave the site.
Can you match my existing shingles or roofing materials so the repair is invisible?
In most cases, yes. We stock a wide range of shingle profiles and colors commonly used in New Market, and we have supplier relationships that let us source harder-to-find products quickly. If an exact match is unavailable (common with discontinued colors), we can blend adjacent areas or recommend a whole-plane replacement so the repaired section doesn’t stand out. We will discuss all aesthetic options and costs with you before starting work.