Certified Crews
Certified Crews | Roofing Done Right | Roofing | New Market
When storms, sun, and time take their toll on rooftops in New Market, homeowners call on HEP’s certified crews for roofing done right. Our licensed specialists arrive on-time, conduct laser-accurate inspections, and install premium shingles, metal panels, or specialty systems with meticulous care. Because every technician is factory-trained and fully insured, you get craftsmanship that stands up to Tennessee’s fiercest weather and meets every local code.
From the first handshake to the final clean-up, we treat your property as if it were our own. Transparent estimates, on-site project managers, and industry-leading warranties mean you can relax while we protect what matters most—your home, your family, and your peace of mind. Reach out today and discover how easy it is to partner with HEP’s certified crews for a roof that’s built to last.
FAQs
What certifications do your roofing crews in New Market hold?
All of our crews are factory-trained and certified by the major shingle manufacturers we install, including GAF, Owens Corning, and CertainTeed. In addition, every foreman carries an OSHA 30 safety certification and our company maintains an active MHIC (Maryland Home Improvement Commission) license. These credentials mean your roof is installed to the manufacturer’s exact specifications and qualifies for enhanced warranty coverage.
How does the “Roofing Done Right” process work from start to finish?
1. Free Inspection & Estimate: We perform a no-obligation roof inspection, document any issues with photos, and provide a detailed written proposal. 2. Product Selection: A project consultant helps you choose shingle style, color, ventilation options, and underlayment suited to New Market’s weather. 3. Scheduling & Permitting: Once you approve, we pull any required town or county permits and confirm a convenient installation date. 4. Installation Day: Certified crews arrive on time, protect landscaping with tarps, remove old roofing, make any decking repairs, and install the full roofing system. 5. Clean-Up & Final Walk-Through: We run magnetic rollers for nails, haul away debris, and review the finished roof with you. 6. Warranty Registration: We register your manufacturer and workmanship warranties and give you all documentation for your records.
What kinds of roofing materials do you offer for New Market homes?
We specialize in architectural asphalt shingles because they balance cost, durability, and curb appeal for Frederick County’s climate. We also install designer shingles, metal standing-seam panels, and low-slope membrane systems (EPDM and TPO) for porches or additions. All shingle lines we carry are rated for 130 mph wind resistance and Class A fire performance.
How long will my roof replacement take and will I need to leave my home?
Most single-family homes in New Market are completed in one day. Larger or more complex roofs can take two to three days. You do not need to vacate the house; our crews work outside, and we coordinate any interior attic access in advance. We start around 7:30 a.m. and wrap up by late afternoon, minimizing disruption to your routine.
What type of warranties do you provide?
Because our installers are manufacturer-certified, you receive a 50-year non-prorated material warranty and a 25-year workmanship warranty backed by the manufacturer—not just our company. We also give a 10-year no-leak guarantee covering labor and materials for any issue related to our installation.
Are you fully insured, and how do you protect my property during installation?
Yes. We carry $2 million in general liability insurance and full workers’ compensation coverage for every crew member. Before work begins, we drape protective tarps over siding, landscaping, and AC units, and we set up catch canopies at roof edges. After completion we conduct a 360° magnetic nail sweep of the lawn, drive, and flower beds so your property is left neat and safe.