- HEP Roofing
- Storm Damage

Storm Damage
Storm Damage | Roof Repair | Roofing | Lenoir City
When heavy Tennessee winds rip shingles away or hailstones pummel your home, you need more than a quick patch—you need a crew that treats your property like their own. HEP’s storm damage specialists live and work right here in Lenoir City, so they understand how quickly a small leak can turn into a major problem. From the first inspection to the final shingle, our team documents every detail for your insurance claim and keeps you in the loop with clear, friendly communication.
Our licensed roofers arrive fast, equipped with tarps, tools, and top-grade materials to stop water intrusion on the spot and begin precise roof repair that restores both strength and curb appeal. We check decking, flashing, and ventilation, then reinforce the entire system to withstand the next round of volatile weather. No shortcuts, no surprise fees—just honest craftsmanship backed by industry-leading warranties.
Day or night, one call to HEP brings 24/7 emergency response and the comfort of knowing your home is protected. Let our local experts handle the storm’s aftermath so you can get back to enjoying life beside Fort Loudoun Lake sooner.
FAQs
How can I tell if my roof has storm damage after severe weather in Lenoir City?
Look for obvious signs such as missing or lifted shingles, torn or dented flashing, and piles of granules at the ends of downspouts. Inside the home, check ceilings and attic rafters for new water stains, dripping, or a musty odor. Because hail and wind damage can be subtle, we recommend scheduling a free professional inspection within 24-48 hours of any major storm to document issues before they worsen.
What should I do immediately after noticing storm damage to my roof?
1) Put safety first—stay off the roof and keep family members clear of debris. 2) Take photos or video of visible damage from the ground for insurance purposes. 3) Call our 24/7 emergency line so we can dispatch a crew to install tarps or temporary coverings that prevent further leaks. 4) Contact your insurance carrier to start a claim and provide them the documentation you gathered. Our team can meet with the adjuster on-site to make sure all damage is recognized and fairly valued.
Will my homeowner’s insurance cover the cost of storm damage roof repairs?
In most cases, yes. Wind, hail, and falling-object damages are typically covered under the dwelling portion of standard homeowner policies in Tennessee. You will still be responsible for your deductible, but we work directly with all major insurers to streamline the claims process, supply photo evidence, and negotiate on your behalf. If the insurer initially underpays or denies a claim, we can provide additional documentation or recommend a public adjuster to help you pursue a fair settlement.
How quickly can you respond to emergency roof repairs in Lenoir City?
Because storm damage often leads to active leaks, we maintain crews on standby during severe-weather season. For calls within Lenoir City and surrounding Loudon County, we can usually arrive in 2–4 hours, even on nights or weekends. Our first priority is to secure the roof with tarps or shrink wrap, stop interior water intrusion, and schedule a full assessment once conditions are safe.
Do I need a complete roof replacement, or can my storm-damaged roof be repaired?
That depends on several factors: the age of the roof, how widespread the shingle or decking damage is, local building codes, and your insurance policy’s requirements. Local codes state that if more than 25 % of a roof plane is damaged, full replacement is often the more economical, code-compliant choice. During our inspection we will photograph each damaged area, measure affected sections, and provide you with both repair and replacement estimates so you can make an informed decision.
Why should I choose your company for storm damage roof repair in Lenoir City?
We are a locally owned, licensed, and insured contractor with over 20 years of experience in Tennessee’s unique weather patterns. Our technicians are Owens Corning Preferred and HAAG-certified for storm damage assessment, which helps your insurance adjuster trust our findings. We offer 24-hour emergency service, industry-leading material and workmanship warranties, and clear, itemized proposals with no surprise fees. Most importantly, we live and work in Lenoir City, so you’ll see the same faces throughout the project and years down the road if any issue arises.