- HEP Roofing
- Veteran Crew Chief

Veteran Crew Chief
Veteran Crew Chief | Roofing Done Right | Roofing | Greenback
When Greenback homeowners think of quality, they think of HEP’s Veteran Crew Chief—local experts who have protected East Tennessee roofs for decades. Our seasoned professionals bring military-grade precision to every shingle, flashing, and fastener, combining time-tested craftsmanship with today’s best materials to ensure your roof stands strong against unpredictable Appalachian weather. From meticulous inspections to flawless installations, we believe in one simple promise: roofing done right.
Choose a crew that shows up on time, cleans up like they were never there, and keeps you informed at every step. Whether you need a quick repair after a sudden storm or a full replacement to boost curb appeal, we tailor solutions to your budget and timeline—backed by HEP’s rock-solid warranties and a commitment to neighborly service. Discover stress-free roofing in Greenback, and see why families across Blount County trust the veterans who treat every home as their own.
FAQs
What roofing services does Veteran Crew Chief Roofing provide in Greenback?
We offer a full spectrum of residential and light–commercial roofing services, including roof inspections, leak detection and repairs, complete roof replacements, new-construction installs, storm-damage restoration, gutter installation, and routine maintenance programs. Every project is supervised by a veteran crew chief to ensure our “Roofing Done Right” standards are met.
Are you licensed, insured, and certified to work in Tennessee?
Yes. Veteran Crew Chief Roofing holds an active Tennessee Home Improvement Contractor license, maintains $1 million in general liability coverage, and carries full workers’ compensation for every crewmember. Our installers are also certified by leading manufacturers such as GAF and CertainTeed, allowing us to offer enhanced factory warranties.
What does your “Roofing Done Right” process involve?
The process starts with a free on-site inspection and photo-documented assessment. We then provide a detailed, written estimate outlining scope, materials, timeline, and costs—no hidden fees. Once approved, a veteran crew chief remains on-site to supervise tear-off, decking repairs, underlayment, flashing, and shingle or metal installation. We finish with a 15-point quality checklist and full job-site cleanup, followed by a final walk-through with you to ensure total satisfaction.
Which roofing materials do you install and how do I choose the best option?
We install architectural shingles, designer shingles, standing-seam metal, stone-coated steel, and low-slope membranes (TPO and EPDM). Material choice depends on budget, desired lifespan, architectural style, HOA requirements, and energy-efficiency goals. During our consultation, we bring sample boards, explain pros and cons, review color options, and calculate long-term cost of ownership so you can make an informed decision.
How long will a roof replacement take and will my property be protected?
Most shingle roof replacements in Greenback are completed in one to two days; metal systems typically take two to three days. Before work begins, we protect landscaping, siding, and windows with tarps and plywood. Magnetic nail sweepers are used daily, and a veteran crew chief performs end-of-day and end-of-project cleanups to leave your property spotless.
Do you offer warranties and post-installation support?
Absolutely. Manufacturer warranties range from 25-year limited to lifetime transferable coverage, depending on the product selected. In addition, we back every installation with our own 10-year workmanship warranty. Annual roof-health inspections and affordable maintenance plans are available to keep your roof performing at its best for decades.