Satisfaction Guarantee
Satisfaction Guarantee | Roof Replacement | Roofing | Winfield
When storms pound Winfield or decades of wear finally show, count on HEP to turn anxiety into relief with our satisfaction-guaranteed roof replacement. From the first inspection to the final shingle, our local crew keeps you in the loop, respects your property, and treats your home as if it were our own—because neighbors deserve nothing less. We back every project with clear communication, fair pricing, and a written promise that you’ll love the finished roof, or we’ll make it right.
Using premium Owens Corning and GAF materials, we tailor each build to Winfield’s climate, ensuring long-lasting protection and curb-appeal that elevates your entire block. Most jobs are completed in just one to two days, and our thorough cleanup leaves your yard safer than we found it. Ready to trade leaks and loose shingles for confidence that lasts? Reach out today and discover why homeowners across Putnam County say HEP’s guarantee is the safest bet above your head.
FAQs
What does your 100 % Satisfaction Guarantee cover for roof replacements in Winfield?
Our 100 % Satisfaction Guarantee promises that every phase of your roof replacement—inspection, material selection, installation, clean-up, and final walkthrough—meets or exceeds local building codes and your personal expectations. If you are not fully satisfied within 30 days of project completion, we will return to address workmanship issues at no additional cost or, if necessary, replace the affected portion of the roof. All manufacturer warranties remain in place, and we include our own 10-year labor warranty on top of them.
How long will my roof replacement take from start to finish?
Most single-family homes in Winfield can be completed in one to three days once materials are on site. The timeline breaks down as follows: (1) Free inspection and written estimate—same day; (2) Permit approval from the City of Winfield—about 3–5 business days; (3) Material delivery—1 day; (4) Tear-off and installation—1–2 days; (5) Final inspection and clean-up—same or next day. Severe weather or special-order materials can add time, but we keep you updated daily.
What roofing materials and styles do you offer?
We install architectural asphalt shingles, designer shingles, standing-seam metal, cedar shake, and composite slate. All options are sourced from leading brands such as GAF, Owens Corning, and CertainTeed. Our consultants help you compare lifespan, energy efficiency, curb appeal, and cost so you can choose the best fit for Winfield’s freeze-thaw climate and your budget.
Will my homeowners insurance cover the cost of a roof replacement?
Coverage depends on the cause of damage and your policy terms. Storm-related events (hail, high winds, falling debris) are often covered, while age-related wear is typically not. We offer complimentary claim assistance: detailed inspection reports, photo documentation, and direct coordination with your adjuster. If only partial coverage is approved, we provide transparent pricing and financing options for the remainder.
Are you licensed, bonded, and insured to work in Winfield?
Yes. We hold an Illinois Roofing License (#104-XXXX) and maintain $2 million in general liability insurance and full workers’ compensation for every crew member. We also secure the required Winfield building permits and schedule the city’s final inspection on your behalf. Documentation is available upon request for full peace of mind.
How do I schedule a free roof inspection and estimate?
Call us at (630) 555-ROOF, use the online form, or stop by our Winfield office at 123 Main Street. We can usually be on-site within 24 hours. A certified inspector will assess your roof, attic ventilation, and gutters, answer your questions, and provide a detailed, no-obligation estimate before leaving your property.