- HEP Roofing
- Lifetime Workmanship Guarantee

Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Roof Replacement | Roofing | Winchester
When a storm-battered roof threatens the comfort of your Winchester home, trust HEP’s team for a roof replacement backed by a lifetime workmanship guarantee. Our certified installers treat every shingle, flashing, and ridge cap as if it were protecting their own families, combining premium materials with time-proven craftsmanship. Because we’re local, we know the quirks of Winchester weather and build roofing systems designed to outlast pounding summer sun, whipping valley winds, and the occasional heavy snowfall.
Our guarantee isn’t just a line on a contract—it’s our promise that, decades from now, your roof will still be standing strong or we’ll make it right at no extra cost. From the first inspection to the final cleanup, you’ll experience respectful communication, transparent pricing, and workmanship so meticulous you’ll forget construction was ever underway. Choose HEP and trade roofing worries for lasting peace of mind.
FAQs
What exactly is covered under your Lifetime Workmanship Guarantee for roof replacements in Winchester?
Our Lifetime Workmanship Guarantee protects you against any installation-related defects for as long as you own your home. If a leak, shingle blow-off, flashing failure, or any other problem occurs because the roof was not installed to manufacturer or local code specifications, we will repair the issue at no cost for labor or materials. The guarantee is independent of, and in addition to, the manufacturer’s material warranty.
Is the Lifetime Workmanship Guarantee transferable to a new homeowner if I sell my house?
Yes. Should you sell your home within 15 years of the roof installation, you can transfer the guarantee once at no charge. The new homeowner will receive the remaining balance of the lifetime coverage (defined as 50 years from the installation date). After the first transfer, the guarantee converts to a 5-year workmanship warranty for any subsequent owners.
How does Winchester’s climate influence the way you install replacement roofs under this guarantee?
Winchester experiences wide temperature swings, frequent freeze-thaw cycles, and occasional high-wind events. To stand behind a lifetime promise, we install ice- and water-shield in all valleys and along eaves, use six-nail fastening or ring-shank nails for better uplift resistance, and create optimized attic ventilation to reduce heat and moisture stress. Every detail is inspected twice—once by the crew lead and once by a dedicated quality-control manager—to ensure it can endure local weather.
What roofing materials qualify for the Lifetime Workmanship Guarantee?
The guarantee applies to all full roof replacement systems we install, including architectural asphalt shingles, standing-seam metal, composite slate, and synthetic shake. We do not extend lifetime coverage to repair-only projects or to roofs where existing layers remain in place, because proper deck inspection and underlayment installation are essential to workmanship we can stand behind forever.
What happens if I notice a leak or other issue after my new roof is installed?
Call our 24/7 service line or submit a claim through our website. A technician will visit your home in Winchester within 48 business hours to diagnose the problem. If it’s a workmanship-related issue, we’ll schedule a repair immediately—typically within 7 days—at no cost. If we find the issue is caused by storm damage or material failure, we’ll guide you through filing an insurance or manufacturer claim and still handle any covered labor at no charge.
Do you handle permits, inspections, and cleanup as part of a guaranteed roof replacement?
Absolutely. We obtain all necessary Winchester City or Frederick County building permits, coordinate required inspections, protect landscaping with ground-level tarps, use a catch-all debris netting system, and employ a magnetic nail sweep on final cleanup. Nothing is considered complete until you pass the final walk-through with our project manager and receive your written Lifetime Workmanship Guarantee certificate.