Leak-proof Warranty
Leak-proof Warranty | Siding Solutions | Roofing | Whitwell
From sudden Appalachian downpours to relentless summer sun, Whitwell weather can test every seam and shingle. HEP’s Leak-Proof Warranty Roofing combines time-honed craftsmanship with advanced underlayment technology, sealing out water so thoroughly that we back every roof with a true no-leak guarantee. Our local, factory-trained crews arrive on schedule, protect your landscaping like it’s their own, and leave nothing behind but a flawless, worry-free roof.
If you’re ready to refresh your curb appeal at the same time, ask about our premium siding solutions. We install impact-resistant panels in colors that never fade, add energy-saving insulation, and finish every corner with precision trim—so your home looks as good as it performs. Call or click today, and see why Whitwell homeowners trust HEP for roofing and siding that stand strong season after season.
FAQs
What does your Leak-Proof Warranty for roofing and siding in Whitwell cover?
Our Leak-Proof Warranty guarantees that all roofing and siding we install will remain watertight and resistant to wind-driven rain for the full term of the warranty. It covers material defects, workmanship errors, and any moisture intrusion at roof-wall intersections, flashing, vents, or siding seams. If a leak occurs under normal weather conditions, we will repair or replace the affected area at no cost to you—including labor, materials, and disposal fees.
How long is the Leak-Proof Warranty valid, and is it transferable if I sell my home?
For complete roof replacements, the warranty is valid for 25 years; for siding installations, it is 15 years. Both warranties are fully transferable one time within the first 10 years, which can boost your home’s resale value. To transfer, the new owner simply notifies us in writing within 60 days of the property closing—no fees or inspections required.
What roofing and siding materials qualify for the warranty in Whitwell’s climate?
We offer architectural asphalt shingles rated for 130 mph winds, standing-seam metal panels with Kynar® finishes, fiber-cement siding, and insulated vinyl siding—all tested for the humid subtropical climate of Whitwell. These materials meet or exceed ASTM and Miami-Dade wind-uplift standards, ensuring durability against heavy rain, high winds, and rapid temperature swings common in the Sequatchie Valley.
Does the warranty cover damage from severe storms or hail?
Yes—provided winds do not exceed 130 mph and hailstones are 2 inches or smaller in diameter, which aligns with most homeowner-insurance thresholds for Whitwell. If storm damage within those limits causes a leak, we will perform repairs under the warranty. For extreme events beyond those limits, we’ll document the damage to help you file an insurance claim and coordinate repairs at preferred-customer rates.
What routine maintenance is required to keep the Leak-Proof Warranty in effect?
Very little. Simply keep gutters clear, trim back overhanging branches, and avoid pressure-washing siding above 1,500 psi. An annual visual inspection—free for Whitwell residents within 25 miles—helps us spot minor sealant or fastener issues before they turn into leaks. There are no mandatory fees or service contracts; just follow the basic care guidelines we leave with you at project completion.
How do I file a warranty claim if I suspect a leak?
Call our 24/7 Leak Hotline at 423-555-LEAK or submit the online form on our warranty page. We’ll schedule a technician within 48 hours (24 hours for active leaks). The tech performs a moisture-mapping inspection, explains the findings, and—if the issue is covered—completes on-the-spot repairs or schedules a return visit at the earliest weather window. All documentation, photos, and warranty updates are emailed to you for your records.