- HEP Roofing
- Storm-damage Rescue

Storm-damage Rescue
Storm-damage Rescue | Roofing Done Right | Roofing | Whitwell
When fierce Tennessee weather tears through Whitwell, HEP is the crew neighbors call first. Our storm-damage rescue team arrives fast, secures the structure, and gets to work with a sharp eye for hidden leaks and compromised decking. From emergency tarping to full-scale shingle and metal replacements, we blend old-fashioned craftsmanship with cutting-edge materials so your home stands stronger than before—proof that “roofing done right” isn’t just a slogan, it’s our promise.
Whitwell homeowners also appreciate how we simplify the stressful parts: detailed photo documentation for insurance claims, clear timelines you can trust, and tidy job-sites that respect your property. Whether hail has pockmarked your roof or high winds have peeled it back, HEP handles every step with transparency and heart, restoring peace of mind along with a perfectly finished roof. Call today and discover how easy storm recovery can be when you choose the team that believes in roofing done right.
FAQs
What should I do first if my Whitwell home’s roof is damaged after a storm?
Start with safety—keep people and pets away from obvious hazards like downed power lines or heavy debris. Then call our 24/7 emergency line. We’ll send a certified technician to inspect the roof, perform temporary tarping if needed, and give you a written damage assessment you can pass to your insurance adjuster.
How quickly can you get to my property in Whitwell for emergency roof tarping or repairs?
Because we’re locally based, our crews can usually be on-site within 2–4 hours of your call, even during high-volume storm events. For widespread weather emergencies, we prioritize projects by severity to keep everyone watertight as fast as possible.
Will my homeowners insurance cover storm-related roof damage?
Most standard policies do cover wind, hail, and falling-debris damage. After our inspection, we’ll document the damage with photos, measurements, and a repair estimate formatted for major insurers. We can also meet with your adjuster on-site to advocate for all code-required repairs so you receive a fair settlement.
Can you match my existing shingles or metal panels when you replace storm-damaged sections?
Yes. We stock many of the asphalt shingle brands and metal panel profiles commonly used in Whitwell and Marion County. If your exact color or style has been discontinued, we’ll provide close-match options and discuss full-section replacement when it’s the only way to maintain a uniform appearance and warranty coverage.
How do you ensure the new roof will stand up to future storms in the Whitwell area?
We exceed local building codes by installing high-wind-rated shingles (130 mph+) or mechanically seamed metal panels, six-nail fastening patterns, ice & water shields in valleys, and hurricane-grade ridge vents. Every roof is finished with manufacturer-approved accessories so you get the full material warranty—up to 50 years—plus our own 10-year workmanship guarantee.
What happens if hidden structural damage is discovered during the repair?
If we uncover issues like rotted decking or compromised trusses, we’ll photograph and document them, then review the findings with you and your insurer before proceeding. Our crews are licensed to perform structural carpentry and can typically complete these additional repairs the same day to avoid prolonging exposure to the elements.