- HEP Roofing
- Camera-assisted Inspections

Camera-assisted Inspections
Camera-assisted Inspections | Roof Inspections | Roofing | Whitwell
When you schedule roof inspections with HEP in Whitwell, you’re getting more than a ladder-and-flashlight once-over—you’re getting a crystal-clear, camera-assisted assessment that leaves no shingle or seam unchecked. Our high-definition imaging equipment zooms across every ridge and valley, capturing detailed photos and videos that help us spot hidden leaks, hail bruising, and early signs of structural wear long before they turn into costly repairs. Because our technicians can review footage from the safety of the ground, you enjoy quicker appointments, minimized risk, and a comprehensive digital report delivered to your inbox the same day.
Homeowners and property managers love how our camera technology turns what used to be guesswork into a transparent, data-driven process. You can see exactly what we see, making it easy to prioritize maintenance, file insurance claims, or simply rest easy after a storm. Trust HEP for precise, proactive roof inspections in Whitwell—where peace of mind is just a snapshot away.
FAQs
What is a camera-assisted roof inspection and how does it work?
A camera-assisted inspection uses high-resolution drone cameras, extendable pole cameras, and sometimes thermal imaging to capture detailed photos and video of every roof surface, flashing, valley, and penetration. One of our certified roof inspectors pilots the drone or maneuvers the pole camera from the ground, recording images in real time and marking any areas of concern. The footage is then reviewed frame by frame so we can document shingle wear, hidden leaks, storm damage, and structural issues without ever stepping onto the roof.
Why choose camera-assisted inspections over traditional walk-on methods?
Camera technology lets us see more while risking less. Drones can hover inches away from steep slopes, fragile tile, or metal panels that could be damaged by foot traffic. The zoom lenses reveal tiny cracks and lifted shingles a human eye might miss. Because we do not need ladders or harnesses, the inspection is quicker, safer, and often less expensive. For homeowners in Whitwell, where older homes and varying roof pitches are common, camera-assisted inspections eliminate liability and protect delicate roofing materials from accidental breakage.
Are camera-assisted inspections safe for my roof and property?
Yes. Our FAA-licensed drone pilots maintain safe flight paths, and our drones are equipped with propeller guards, obstacle-avoidance sensors, and GPS stabilization. The aircraft never contacts the roof surface, so there is zero chance of scuffing shingles or loosening fasteners. For tight areas where a drone cannot fly, a carbon-fiber pole camera is used from the ground. In addition, every inspection is fully insured, giving you peace of mind while we work around your home.
How accurate are the findings from your camera inspections?
We capture 4K and 20-megapixel still images that can be enlarged to reveal defects as small as 1⁄8 inch. Thermal cameras show temperature anomalies that point to water intrusion under shingles or in insulation cavities. All imagery is analyzed with AI-powered software that highlights hail impacts, nail pops, and granular loss, then double-checked by a human inspector who is familiar with Whitwell’s common roofing systems and local weather patterns. The result is a comprehensive, highly accurate condition assessment you can rely on for insurance claims or repair planning.
How long does a camera-assisted roof inspection take in Whitwell, and do I need to be home?
Most single-family homes take 30–45 minutes of on-site flight and camera work. Larger or more complex roofs may require up to 90 minutes. Because we operate entirely from the exterior, you do not have to be present, but we recommend being available by phone in case we need to verify an attic access point or discuss immediate safety issues. If you prefer, we can schedule the inspection while you are at home and provide a live video feed so you can watch the process.
What happens after the inspection? Will I receive a report and recommendations?
Within 24–48 hours you will receive a digital inspection package that includes: • A written summary of the roof’s overall condition. • Annotated high-resolution photos and video links. • Thermal imaging overlays (if performed). • A damage map showing the exact location of defects. • A prioritized list of recommended repairs or maintenance. We will review the report with you—either in person or via video call—and answer any questions about next steps, estimated repair costs, or filing an insurance claim. If repairs are needed, our team can provide a detailed proposal or refer you to a trusted local roofing contractor in Whitwell.