Factory-certified Roofers
Factory-certified Roofers | Roofing | White Pine
When storm seasons roll through White Pine, homeowners turn to HEP’s factory-certified roofers for peace of mind. Our crews train directly with the nation’s leading shingle manufacturers, so every nail, seal, and shingle meets strict warranty standards. From seamless tear-offs to meticulous clean-ups, we treat your property as if it were our own—protecting landscaping, safeguarding attics, and finishing most projects in a single day. That dedication, paired with honest, upfront estimates, has made HEP the first call your neighbors make for reliable roofing solutions.
But skill is only half the story; service is the other. We’re local folks who live, shop, and volunteer right here in Jefferson County, which means you’ll see the same friendly faces long after the last ladder is packed away. Whether a sudden leak has you scrambling or you’re planning a full upgrade to boost curb appeal, our team is ready 24/7 with emergency tarping, flexible financing, and a satisfaction guarantee that simply can’t be matched in White Pine’s competitive roofing market.
FAQs
What does it mean to be a factory-certified roofer in White Pine?
Being factory-certified means our crews have completed manufacturer-approved training on installation, repair, and warranty procedures for the specific roofing products we install. It also means we meet strict standards for licensing, insurance, workmanship quality, and customer satisfaction set by the manufacturer. Because of this designation, you get roofs installed to the exact specifications required for full warranty coverage and benefit from extended manufacturer warranties that uncertified contractors cannot offer.
Which roofing services do you provide to homeowners and businesses in White Pine?
We handle the full spectrum of residential and light-commercial roofing services, including free roof inspections, storm-damage assessments, shingle and metal roof replacements, asphalt shingle repairs, standing-seam metal fabrication, new-construction roof installs, gutter and flashing work, attic ventilation upgrades, and scheduled preventive maintenance programs. All services are performed by our in-house, factory-certified crews—no subcontracting—so quality control stays in our hands from start to finish.
Are you licensed, bonded, and insured to work in Tennessee and specifically in White Pine?
Yes. We hold an active Tennessee Contractor License and carry both general liability and workers’ compensation insurance that exceed state minimums. We are also bonded for your additional protection. Copies of all certificates can be provided with your written estimate or viewed anytime in our local office. Hiring a fully licensed and insured contractor protects you from liability and ensures compliance with White Pine building codes and manufacturer warranty requirements.
How long will a typical roof replacement take, and will you protect my property during the project?
Most single-family asphalt shingle roofs in White Pine are completed in one to two days, while larger or more complex roofs and custom metal systems may take three to five days. We start by setting up ground-level protection: tarps over landscaping, plywood against siding, and dedicated debris zones. Each evening we perform a full magnetic nail sweep and clean-up so your driveway and yard stay usable. When the project is finished, we conduct a final walk-through with you to confirm workmanship and site cleanliness before we consider the job complete.
What warranties do you offer on materials and workmanship?
Because we are factory-certified, you receive enhanced manufacturer warranties of up to 50 years on shingles or panels and up to 130-mph wind coverage, depending on the product you choose. In addition, we back every installation with our own 10-year workmanship warranty, covering labor-related leaks or defects. Should an issue arise, one call to our local office initiates both manufacturer and workmanship coverage—no finger-pointing between parties.
How do I schedule a free inspection or estimate for my roof in White Pine?
Simply call our local number, submit the web form on this page, or stop by our office on Main Street. A project consultant will confirm an appointment within 24 hours, arrive on time, and perform a detailed 20-point roof and attic inspection. You’ll receive photos, a written condition report, and a no-pressure proposal outlining repair or replacement options, materials, timelines, and financing choices. Estimates are always free, and consultations usually take less than an hour.