Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Roof Replacement | Roofing | Washburn
When Lake Superior’s winds whip through Washburn and winter storms settle over the Chequamegon Bay, your home needs a roof that won’t flinch. HEP’s lifetime workmanship guarantee means every shingle, flashing, and fastener is installed with meticulous care, then backed for as long as you own your home. If a workmanship issue ever shows up, we return promptly—materials in hand and no cost to you—so you can keep enjoying cozy nights inside while the elements rage outside.
Choosing HEP for your roof replacement isn’t just about getting a new roof; it’s about gaining year-round peace of mind from a local team that treats every project like it’s protecting their own family. From the first inspection to the final cleanup, our certified crews communicate clearly, respect your property, and leave nothing behind but a flawless, watertight shield built to outlast Washburn’s toughest seasons.
FAQs
What does your lifetime workmanship guarantee cover for roof replacements in Washburn?
Our lifetime workmanship guarantee promises that every aspect of the installation we control—flashing, underlayment, shingle placement, ventilation, sealing, and fastener application—will be free from defects for as long as you own your Washburn home. If a workmanship–related issue causes leakage, premature shingle failure, or any other roof performance problem, we will correct it at no cost to you for labor or associated materials.
Is the lifetime workmanship guarantee transferable if I sell my property?
Yes. If you sell your Washburn home within 15 years of the roof replacement, you can transfer the remaining balance of our workmanship guarantee to the next homeowner once, at no extra charge. The new owner must notify us in writing within 60 days of the home’s closing so the guarantee remains valid.
Does the guarantee cover roofing materials as well as labor?
The lifetime workmanship guarantee focuses on labor and installation practices. However, we install only manufacturer-certified products that come with their own material warranties—typically 30–50 years for asphalt shingles. If a defect stems from faulty materials, we will assist you with the manufacturer claim and provide labor at no charge during the first 10 years; after that, labor costs follow the manufacturer’s prorated schedule.
Are there any maintenance requirements to keep the guarantee valid?
To maintain coverage, homeowners must follow basic upkeep: (1) keep gutters clear, (2) trim overhanging branches, (3) prevent ice-dam buildup, and (4) schedule an inspection with us at least once every five years or after any major hail or wind event. Failure to address obvious damage (e.g., storm punctures) within 12 months can void the workmanship guarantee for that area of the roof.
How does your lifetime workmanship guarantee compare to a standard manufacturer warranty?
Manufacturer warranties protect you against factory defects in shingles and other components, but they rarely cover problems arising from improper installation. Our lifetime workmanship guarantee bridges that gap by standing behind every nail and seal we install. In Washburn’s harsh freeze-thaw climate, correct installation is just as important as good materials, so our guarantee ensures you’re protected on both fronts.
What should I do if I suspect a workmanship issue and need to file a claim?
Call our dedicated Washburn service line or complete the online claim form. We’ll schedule an on-site inspection within five business days. If the issue is workmanship-related, we’ll provide you with a written repair plan and timeline on the spot and typically complete the repairs within two weeks—free of charge. Emergency leaks are addressed within 24 hours.