Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Wartburg
When the storms roll across Wartburg, homeowners know their roof needs more than shingles—it needs the confidence of HEP’s industry-leading warranties. Our certified crews install premium materials to exact manufacturer specs, register every warranty on your behalf, and photograph each stage so you can see the craftsmanship in action. That commitment is what we call roofing done right.
From 30-year protection to transferable lifetime coverage, our warranty options shield you from defects, wind damage, algae staining, and unexpected leaks while adding real resale value to your home. Should you ever need us, one call brings a rapid, no-hassle response from the same local team that installed your roof. Discover why Wartburg residents trust HEP to safeguard their biggest investment—because peace of mind is part of every roof we build.
FAQs
What makes your warranties “industry-leading” compared to other Wartburg roofing companies?
Our roofing systems are backed by a dual layer of protection: a lifetime manufacturer’s warranty on the shingles and a 25-year, no-dollar-limit workmanship warranty from our company. Most local competitors offer only the manufacturer’s limited warranty and 3–10 years of workmanship coverage. We are certified at the highest installer level with our shingle supplier, allowing us to offer their top-tier warranty that covers material defects, labor, tear-off, and disposal—something standard warranties exclude.
How long do your workmanship and manufacturer warranties last?
The lifetime manufacturer warranty covers the shingles for as long as you own your home (50 years non-prorated on single-family residences). Our workmanship warranty is 25 years from the completion date and protects you against installation-related issues such as leaks, flashing failures, or ventilation problems. If a warranted issue arises, we repair it at no cost for parts or labor.
Are your warranties transferable if I sell my home?
Yes. Both the manufacturer’s lifetime warranty and our 25-year workmanship warranty can be transferred once to the next homeowner within 60 days of the property’s sale. The transfer is free and adds considerable resale value because the new owner gets the same robust coverage you enjoyed.
What do I need to do to keep the warranty valid?
Registration is handled by us at the time of installation, so you don’t have to mail in any paperwork. To maintain coverage, simply perform basic roof care: keep gutters clear, trim overhanging branches, and schedule a professional inspection every 2–3 years or after severe storms. Using non-approved accessories or hiring non-certified contractors to alter the roof can void the warranty.
Do your warranties cover storm or hail damage, which is common in Wartburg?
The manufacturer’s warranty protects against manufacturing defects, not acts of nature. However, because we install Class 3 or Class 4 impact-rated shingles, many insurance carriers offer premium discounts, and our workmanship warranty guarantees the roof was installed to withstand local wind ratings up to 130 mph. If storm damage occurs, we provide free inspections, assist with the insurance claim, and restore your warranty coverage after repairs.
How do I file a warranty claim and how fast can I expect service?
Call our dedicated warranty line or submit the online claim form on our website. A Wartburg-based project manager will contact you within one business day to schedule an inspection, usually within 48 hours. If the claim is workmanship-related, we handle everything in-house. For manufacturer claims, we gather documentation and liaise directly with the shingle maker—no run-around for you. Most repairs are completed within 7–10 days of claim approval, weather permitting.