Manufacturer Warranties
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Manufacturer Warranties | Roof Replacement | Roofing | Wartburg
When the peaks of the Cumberland Plateau catch a sudden storm, Wartburg homeowners need more than a quick patch—they need a trusted team that treats every roof replacement as a promise of long-term security. HEP Roofing brings that promise to life with certified installers, premium shingles, and a jobsite that’s as tidy as your freshly shingled roof. From the first inspection to the final nail, our local experts explain every step so you always know exactly what’s protecting your home.
What truly sets us apart is our direct partnership with top manufacturers, allowing us to extend industry-leading warranties that other contractors simply can’t match. These warranties cover both materials and workmanship, giving you decades of peace of mind and adding measurable value to your Wartburg property. Choose HEP for a roof built to last—and backed by the strongest guarantees in East Tennessee.
FAQs
What is a manufacturer’s warranty on a new roof and what does it cover?
A manufacturer’s warranty is the shingle or roofing material producer’s written promise that its products will perform as advertised for a stated period. On a standard asphalt-shingle replacement in Wartburg, it usually covers defects in the shingles’ composition—such as premature cracking, blistering, or granule loss—that result from manufacturing errors. If a defect is confirmed, the manufacturer typically supplies replacement materials and may pay a prorated portion of labor depending on the warranty tier you select (standard, system, or enhanced).
How long do manufacturer roofing warranties last in Wartburg’s climate?
Basic warranties run 20–30 years, while premium or “lifetime” warranties extend for as long as you own the home and sometimes for 50 years under subsequent owners. Although Wartburg’s hot summers, heavy rains, and occasional hailstorms put extra stress on roofing systems, the stated time frame stays the same; however, proper installation and ventilation are crucial to ensure the roof actually meets or exceeds its rated life span under our local weather conditions.
What is the difference between a manufacturer’s warranty and a workmanship warranty?
The manufacturer’s warranty protects you against factory defects in the shingles or other branded components. A workmanship warranty—issued by the contractor—covers installation-related problems such as improper nailing, flashing mistakes, or poor ventilation. If you choose us for your Wartburg roof replacement, you receive both: the manufacturer backs the materials while we back the labor, giving you complete peace of mind.
Are manufacturer warranties transferable if I sell my Wartburg home?
Most major roofing brands allow a one-time transfer of their longer warranties within 60 days of home sale, provided the roof was registered after installation. The new owner typically receives the remaining term, though labor coverage may downgrade to a prorated schedule. If you anticipate selling, let us know so we can register the roof and provide the paperwork you’ll need to pass the coverage to your buyer.
How do I file a warranty claim if I notice an issue with my shingles?
First, contact our office so we can inspect the roof and document the condition. If we confirm a potential manufacturer defect, we will help you complete the claim form, supply photos, and submit proof of purchase and installation dates to the shingle maker. The manufacturer then reviews the file, may send an inspector, and authorizes material replacement (and any eligible labor reimbursement). Acting quickly ensures minor issues don’t lead to bigger leaks or structural damage.
What situations can void or limit a manufacturer’s roofing warranty?
Common warranty-voiding issues include improper installation by non-certified contractors, inadequate attic ventilation, installation of non-approved accessories, pressure-washing shingles, or allowing organic growth (moss, algae) to flourish unchecked. Storm, fire, or impact damage is also excluded; those events fall under your homeowner’s insurance, not the manufacturer warranty. Following routine maintenance guidelines and scheduling a professional inspection every 1–2 years keeps your warranty in full force.