Industry-leading Warranties
Industry-leading Warranties | Roofing | Walland
When unpredictable Walland weather strikes, HEP keeps your home secure long after the last shingle is nailed. Our industry-leading warranties shield you with up to 50 years of transferable coverage, protecting both materials and workmanship so you never have to worry about hidden leaks or surprise repair bills. If an issue does arise, a quick call triggers priority, no-hassle service from our local team—zero fine print, zero runaround.
Choosing HEP means choosing confidence. Every installation is inspected by certified technicians, documented for your records, and backed by a warranty that travels with the home should you ever decide to sell. From the first consultation to emergency storm response, we’re committed to delivering the most dependable roofing protection in Walland, because peace of mind should be as solid as the roof over your head.
FAQs
What types of roofing warranties do you offer in Walland?
We provide two primary categories of protection: (1) a workmanship warranty issued by our company that covers installation-related issues, and (2) manufacturer-backed material warranties that protect against factory defects in shingles, underlayment, flashing, and accessory parts. Within each category we offer several tiers—from standard coverage at no additional cost to upgraded lifetime and extended-labor plans—so you can choose the level of protection that best fits your budget and long-term goals.
How long does your workmanship warranty last, and what does it cover?
Our industry-leading workmanship warranty lasts 10 years for asphalt shingle roofs and up to 15 years for metal or premium designer systems. During that period we will correct, at no cost to you, any leaks or performance issues traced back to installation errors, improper flashing, ventilation mistakes, or fastener problems. Labor, on-site diagnostics, and replacement materials needed to remedy the defect are 100 % covered.
What is included in the manufacturer’s material warranty?
Manufacturer warranties focus on the integrity of the roofing products themselves. Typical coverage safeguards you against premature granule loss, excessive shingle curling or cracking, wind uplift beyond rated speeds, and manufacturing defects in sealant strips, metal panels, synthetic underlayment, ridge vents, and factory-coated finishes. Depending on the product line you select, material coverage ranges from 30 years to a non-prorated Lifetime term and may also include limited wind and algae-resistance guarantees.
Are there maintenance or registration requirements to keep my warranty valid?
Yes. Both our workmanship and the manufacturer warranties require (1) proper registration of the completed roof within 60 days of installation, and (2) routine maintenance, such as annual visual inspections, debris removal, and prompt repair of storm damage. Failure to register or neglecting basic upkeep can void coverage, so we include a free first-year inspection and offer low-cost maintenance packages to help you stay compliant.
How do I file a warranty claim if an issue arises?
Simply call our dedicated warranty hotline or submit a claim form on our website. We will schedule an on-site assessment within 48 hours (sooner in emergency leak situations). If the issue is workmanship-related, we’ll handle the repair directly. If it appears to be a material defect, we’ll document the problem with photographs and help you submit the paperwork to the manufacturer. In either case, we manage the entire process and keep you updated until the repair is complete.
Can the roofing warranty be transferred to a new homeowner when I sell my house?
Absolutely. Both our workmanship and most manufacturer warranties are fully transferable one time within the first 10 years. To transfer, the new owner must notify us in writing within 60 days of closing and provide proof of continued maintenance. A small administrative fee (currently $150) applies, but the transfer can add significant resale value by assuring the buyer they are protected against future roofing problems.