Manufacturer-backed Warranties
Manufacturer-backed Warranties | Siding Solutions | Roofing | Walland
When rain sweeps across the foothills of Walland or summer heat beats down on the valley, HEP keeps homes protected with roofing systems and siding solutions that are supported by rock-solid, manufacturer-backed warranties. Our certified installers pair top-tier materials with proven craftsmanship, so you enjoy the peace of mind that comes from knowing every shingle, panel, and fastener is covered by guarantees direct from the brands you trust—no fine print, no guesswork, just lasting protection.
From free inspections to transparent estimates and rapid, respectful installation, HEP makes the entire process refreshingly simple. Whether you’re upgrading curb appeal, boosting energy efficiency, or safeguarding your biggest investment against the next storm, we deliver Walland’s most reliable exterior upgrades—backed not only by our reputation, but by warranties that travel with your home for years to come. Ready to raise your roof’s resilience? Let’s get started today.
FAQs
What exactly is a manufacturer-backed warranty for roofing and siding?
A manufacturer-backed warranty is a written guarantee issued directly by the roofing or siding maker, not just the installer. It promises that the shingles, metal panels, vinyl siding, or accessory components will perform to published specifications for a stated number of years. Because the warranty is honored by the manufacturer, you stay protected even if the original contractor moves, changes names, or closes. Our company is certified to install these systems so the warranty remains valid and fully transferable if you sell your Walland property.
How long are the warranty terms on the products you install in Walland?
Length varies by product line, but most residential asphalt shingle roofs carry limited lifetime coverage (up to 50 years) with the first 10–15 years non-prorated. Premium metal roofing and high-grade vinyl or composite siding often come with 30- to 40-year finish warranties and limited lifetime material protection. We review exact terms—coverage period, prorating schedule, and transferability—before any contract is signed so you know precisely how long each component is protected.
What kinds of issues are covered under these manufacturer warranties?
Coverage typically includes manufacturing defects that result in premature cracking, blistering, delamination, excessive fading, or loss of waterproofing granules. For siding, it can also cover abnormal warping, buckling, or color change outside accepted tolerances. Wind warranties usually protect up to specific speeds (90–130 mph depending on product) once the system is properly installed. Workmanship errors fall under our separate labor warranty, but some enhanced manufacturer plans bundle both material and labor so repairs are 100 % covered.
What do I have to do to keep my warranty valid?
1) Allow only certified installers—like our Walland crew—to handle initial installation or any future repairs. 2) Register the warranty within the manufacturer’s stated window (often 30–60 days after completion); we handle this paperwork for you. 3) Perform regular maintenance: keep gutters clear, trim overhanging branches, and remove debris that can trap moisture. 4) Avoid aftermarket coatings, paints, or mechanical fasteners that are not approved by the manufacturer. Document inspections and maintenance to simplify any future claim.
Does the manufacturer-backed warranty include labor costs?
Standard (basic) warranties usually cover replacement materials only. However, we offer upgraded "System" or "Platinum" levels that combine material, tear-off, disposal, and re-installation labor for up to 25 years. Because we hold elite credentials with major brands, we can register you for these higher-tier programs that many contractors cannot access. We make sure you understand the price difference and value before you choose.
How do I file a warranty claim if a problem appears down the road?
Call us first. We’ll schedule an on-site inspection in Walland to confirm whether the issue is likely a manufacturer defect or something else. If it appears warrantable, we gather photos, product codes, and installation records, then submit the claim package to the manufacturer on your behalf. Once approved, we coordinate material delivery and repairs at no cost to you (subject to warranty terms). Keeping your original contract and proof of warranty registration will speed the process.