Workmanship Warranty
Workmanship Warranty | Roof Replacement | Roofing | Walland
When storms or time leave your Walland home vulnerable, HEP’s skilled roofing team makes the process of roof replacement simple and stress-free. Every shingle, flashing, and fastener is installed by craftsmen who treat your house as if it were their own, and our exclusive workmanship warranty backs that promise long after the crews have packed up. From the first inspection to the final cleanup, we’re committed to communication, transparency, and leaving you with a roof built to last against East Tennessee’s toughest weather.
Choosing HEP means choosing peace of mind. Our licensed, insured professionals arrive on schedule, respect your property, and deliver clean, code-compliant installs that boost curb appeal and energy efficiency. Should anything related to our workmanship ever need attention, one call activates a prompt, no-cost fix—no red tape, no fine print. Protect your investment and experience the difference a warranty-driven approach makes; schedule your roof replacement with HEP today.
FAQs
What is a workmanship warranty for roof replacement, and how does it differ from a manufacturer’s material warranty?
A workmanship warranty is a written guarantee from our Walland roofing team that covers any installation errors or labor-related defects that might cause your new roof to fail prematurely. It is separate from the manufacturer’s material warranty, which only covers factory defects in shingles, underlayment, or accessories. While the manufacturer will replace faulty materials, the workmanship warranty ensures we will repair or replace any portion of the roof affected by poor installation at no additional cost to you.
How long does your workmanship warranty last on a roof replacement in Walland?
Our standard workmanship warranty on full roof replacements is 10 years from the date of installation. During this period, if you experience leaks, loose shingles, or other issues traceable to our labor practices, we will correct the problem free of charge. We also offer extended coverage options—up to a lifetime workmanship warranty—when you choose qualifying premium shingle systems.
What is covered under the workmanship warranty, and what is not?
Covered: leaks caused by improper flashing, nail placement, or sealing; shingle blow-offs due to incorrect fastening; defective vents or accessories installed by us; and interior damage stemming from any of these labor errors. Not covered: normal wear and tear, storm or hail damage, foot traffic or homeowner alterations, material defects (those fall under the manufacturer’s warranty), and issues caused by inadequate attic ventilation that was not part of our scope of work. We will always clarify coverage details before we begin your Walland roof replacement.
Is the workmanship warranty transferable if I sell my home in Walland?
Yes. Our workmanship warranty is fully transferable one time within the original warranty period. To transfer it, the homebuyer simply needs to notify us in writing within 60 days of closing and provide a copy of the closing statement. This transferability can add value to your home by giving the new owner peace of mind that the roof is still protected against installation-related issues.
How do I file a claim if I think my roof problem is related to workmanship?
1. Contact our Walland office by phone or email and describe the issue. 2. Provide your original contract or warranty certificate (or the transfer paperwork if you’re the new owner). 3. We schedule a no-cost inspection—usually within 48 hours—to determine if the problem stems from workmanship. 4. If covered, we authorize repairs immediately and set a date to complete them, typically within 7–10 business days. We never charge service fees, trip fees, or deductibles for approved workmanship claims.
Does the workmanship warranty add extra cost to my roof replacement?
No. Our 10-year workmanship warranty is included in every roof replacement quote for Walland homeowners at no extra charge. You can enhance or extend the warranty (for example, a lifetime workmanship warranty paired with upgraded shingle systems) for a modest additional fee that will be detailed in your written proposal. Investing in extended coverage can be beneficial in Walland’s unpredictable weather, giving you long-term labor protection alongside the manufacturer’s material warranty.