Industry-leading Warranties
Industry-leading Warranties | Storm Damage Restoration | Roofing | Vonore
Homeowners in Vonore trust HEP for fast, expert storm damage restoration because we pair meticulous roofing repairs with industry-leading warranties that safeguard your investment long after the clouds clear. Our certified crews arrive with advanced diagnostics, matching shingles and metal panels to your existing roof, then fortify every seam and flashing point so future high winds and hail have nowhere to gain a foothold. While other companies hand you a patch job and a handshake, HEP backs each repair, replacement, and component upgrade with warranties that outlast typical Tennessee storm cycles—giving you measurable peace of mind when the next front rolls in.
From the first tarped section to the final inspection, we streamline insurance claims, document every repair, and keep you updated in real time. The result is a roof restored to pre-storm performance—or better—without the stress of hidden costs or fine-print exclusions. Choose HEP and experience the only storm damage restoration service in Vonore that treats superior craftsmanship and unmatched warranty coverage as two sides of the same shingle.
FAQs
What kinds of warranties do you offer on new roof installations in Vonore?
Every roof we install comes with two layers of protection. First is the manufacturer’s material warranty—usually a 30-, 40-, or limited-lifetime warranty that covers shingle or metal panel defects, algae resistance, and wind performance (up to 130 mph on our upgraded shingles). Second is our own 10-year workmanship warranty that covers installation-related leaks or failures. Both warranties are fully transferable one time if you sell your home, adding resale value.
How does your storm-damage restoration process work from start to finish?
1) Emergency response: Within hours we tarp or shrink-wrap exposed areas to prevent further water entry. 2) Detailed inspection: We document all hail strikes, wind creasing, and collateral damage with photos and drone footage. 3) Claim assistance: A licensed staff member meets your insurance adjuster on site and submits the required Xactimate estimate. 4) Repair or replacement: Once the claim is approved, we schedule crews, pull permits, and complete most projects in one day. 5) Final walk-through: We magnet-sweep for nails, perform a multi-point quality check, and register your warranties. 6) Paperwork & billing: You receive a copy of the warranty certificates and the insurance company pays the remaining balance directly to you or us, per your preference.
Will you help me with my insurance claim after a storm?
Absolutely. Navigating claims can be stressful, so we handle the heavy lifting at no additional cost. We provide photographic evidence, itemized damage reports, and real-time weather data that proves the storm event. Our representative meets the adjuster to make sure all code upgrades and accessory items (vents, flashing, gutters, decking) are included. You remain in control of the claim and settlement, but we stay involved until every covered item is funded and installed.
How soon after a storm should I schedule a roof inspection?
Call us as soon as it is safe—ideally within 24–48 hours. Hail bruises and shingle creases may not leak immediately, but insurance policies often impose a 6- or 12-month filing window. Early documentation also establishes that the damage was storm-related, preventing claim denials. Our inspections are free and take about 30 minutes for an average Vonore home.
Do your warranties cover the high winds and severe thunderstorms common in Vonore?
Yes, to a point. Our preferred architectural shingles carry ASTM-tested wind warranties up to 130 mph when installed with the full roofing system (starter, hip-ridge shingles, and 6-nail pattern). Metal roofs are engineered for 140-160 mph ratings. The material warranty covers wind damage up to those limits; anything beyond that is typically considered an Act of God and falls under your homeowner’s policy. Our workmanship warranty covers any wind-related failure caused by installation errors, regardless of wind speed.
What roofing materials do you use, and how do they perform in Vonore’s climate?
We install Owens Corning Duration and CertainTeed Landmark shingles, both Class 3 or optional Class 4 impact-rated for hail resistance. For metal, we use 24-gauge standing-seam panels with Kynar 500® finish that resists chalking and fading in Tennessee’s high UV and humidity. All systems include synthetic underlayment, ice-and-water shield in valleys, and corrosion-resistant fasteners. These components work together to shed torrential rain, handle freeze-thaw cycles, and maintain curb appeal for decades.