Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Vonore
When thunderstorms roll off Tellico Lake or the summer sun beats down on Vonore, homeowners want the peace of mind that only HEP can deliver. Our industry-leading warranties pair cutting-edge craftsmanship with lasting protection, so your metal roofing investment stands up to every gust, hailstone, and heatwave Mother Nature can muster. From precision-engineered panels to energy-efficient coatings, we install systems built to outlast ordinary roofs—and then back them with coverage that’s just as resilient.
Choose HEP and you gain more than a beautiful roof; you secure up to 40 years of transferable warranty protection, backed by local crews who respond fast and fix issues right the first time. Whether you’re replacing an aging shingle roof or building your dream home by the river, our Vonore team makes the process simple with transparent estimates, flexible financing, and courteous service. Discover why savvy East Tennesseans insist on HEP for metal roofing and rest easy knowing your home is covered for decades to come.
FAQs
What makes your metal roofing warranties industry-leading in Vonore?
Our warranties combine both a Lifetime Limited Manufacturer’s Warranty on the metal panels themselves and a 25-year Workmanship Warranty backed by our company. This dual coverage protects homeowners against defects in materials, factory paint finish failure, and installation-related leaks—giving you the most comprehensive protection available in the Vonore area.
How long does the warranty actually last?
The manufacturer’s warranty on the steel substrate and baked-on Kynar®/Hylar® paint system is prorated for 40 years and non-prorated for the first 30 years. Our in-house workmanship warranty covers any installation defects for 25 years from the date of completion. Because metal roofing routinely lasts 60 years or more, you get unmatched long-term peace of mind.
What exactly is covered under the warranty?
1. Material: Cracking, peeling, or excessive fading of the factory finish; corrosion or perforation caused by manufacturing defects. 2. Workmanship: Leaks, fastener back-out, or panel blow-off caused by improper installation methods. 3. Accessories: Factory-coated trim, ridge vents, and matching fasteners are protected under the same finish warranty terms. Damage from acts of God (hail >2", tornadoes, etc.) or improper maintenance is excluded but may be covered by your homeowner’s insurance.
Do I need to perform specific maintenance to keep the warranty valid?
Minimal maintenance is required. We recommend an annual rinse with a garden hose to remove pollen and debris, clearing leaf buildup from valleys and gutters, and an inspection after severe storms. You must also avoid walking on panels with abrasive shoes or using harsh chemicals. Document any maintenance or inspections you perform; this record keeps your warranty intact if a claim is needed.
Can the warranty be transferred to a new homeowner if I sell my property?
Yes. Both the manufacturer and our company allow a one-time free transfer within 10 years of installation. The new owner simply completes a transfer form within 60 days of closing. After transfer, the material warranty continues under the original terms, and the workmanship warranty remains in force for the balance of its 25-year period—adding significant resale value to your Vonore home.
How do I file a warranty claim if an issue arises?
Call our dedicated warranty line or submit the online claim form with photos and a brief description of the problem. We’ll inspect your roof within five business days in Vonore, document the findings, and coordinate with the panel manufacturer if material replacement is needed. Approved repairs are typically completed within 10–14 days at no cost to you, ensuring your roof’s performance is quickly restored.