Workmanship Warranty
Workmanship Warranty | Gutter Replacements | Roofing | Vonore
When sudden Tennessee storms leave you worrying about leaks, sagging eaves, or overflowing gutters, HEP Home Services is ready in Vonore to put those worries to rest. Our roofing specialists deliver detail-driven craftsmanship backed by a solid workmanship warranty, ensuring every shingle lines up straight and every downspout carries water safely away from your foundation. From the first inspection to the final cleanup, we treat your home as if it were our own—respectful, tidy, and laser-focused on long-term protection.
That same commitment extends to our expert gutter replacements. We custom-fit seamless aluminum or copper systems that match your roofline, boost curb appeal, and outlast the fiercest rainstorms. With HEP, you get transparent quotes, punctual crews, and the peace of mind that comes from a warranty powered by decades of local experience. Protect your investment and keep Vonore’s beauty shining—call us today to schedule a free assessment.
FAQs
What does your workmanship warranty cover for roofing and gutter replacements in Vonore?
Our workmanship warranty guarantees that all labor associated with your new roof and gutter replacement has been performed to industry and local code standards. If a leak, loose component, improper slope, mis-aligned downspout, or any other defect is found to be the result of our installation practices—not material failure or storm damage—we will repair it at no cost to you. The warranty applies to shingles, flashing, drip edge, gutters, downspouts, hangers, and all related fastening and sealing work.
How long is the workmanship warranty valid?
For residential projects in Vonore, we provide a 10-year workmanship warranty on complete roof replacements and a 5-year warranty on full gutter system replacements. If we install both at the same time, the roof and gutter workmanship are covered for the longer 10-year term. Coverage starts on the date of final inspection and payment.
Is the workmanship warranty transferable if I sell my home?
Yes. The warranty may be transferred once to a subsequent homeowner within the original coverage period. To keep the warranty in force, the new owner must notify us in writing within 60 days of closing. We will then issue a transfer confirmation at no additional charge.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s warranty covers factory defects in shingles, metal panels, gutter coil, or other products. It does not cover errors that occur during installation. Our workmanship warranty fills that gap by ensuring the labor portion—flashing integrity, fastener placement, gutter pitch, sealant application, etc.—is free of defects. In many cases, both warranties work together: if a shingle fails from a factory defect, the manufacturer supplies replacement product while we reinstall it under our workmanship warranty.
What should I do if I notice a leak or problem covered by the workmanship warranty?
Call our Vonore office or submit a warranty request through our website as soon as you spot the issue. We will schedule an inspection—typically within 48 hours. If we confirm the problem stems from our workmanship, we will perform repairs within 7–10 business days, weather permitting. Emergency leak responses are handled the same day whenever possible. There is no service fee for covered repairs.
Are there any exclusions or maintenance requirements that could void the workmanship warranty?
The warranty does not cover damage caused by severe weather (hail larger than 1 inch, winds over 60 mph, falling trees), accidental impact, structural movement, or homeowner-performed modifications. Regular maintenance—such as keeping gutters free of debris and ensuring proper attic ventilation—must be performed. Failure to maintain these items, or hiring an uncertified contractor to alter the roof or gutters, can void coverage. Full terms are spelled out on the warranty certificate you receive at project completion.