- HEP Roofing
- Background-checked Crews

Background-checked Crews
Background-checked Crews | Siding Solutions | Roofing | Turtletown
Choose peace of mind and curb-appeal that lasts with HEP’s background-checked crews. From historic cabins nestled along Turtletown Creek to modern mountain retreats, our local professionals bring skill, courtesy, and clean job sites to every roof and siding project. We listen first, recommend only what you truly need, and back it all with iron-clad warranties—so your home is protected from the first raindrop to the final snowfall.
Whether you’re chasing energy efficiency, fresh color, or total storm recovery, our roofing expertise pairs seamlessly with industry-leading siding solutions to give your exterior a flawless, unified look. Expect prompt scheduling, transparent pricing, and neighbors who treat your property like it’s their own—all delivered by Turtletown’s most trusted team.
FAQs
How do you screen and background-check your roofing and siding crews?
Every field employee undergoes a multi-step screening process before stepping onto a client’s property. We verify Social Security numbers, run state and national criminal background checks, and confirm prior employment references. Crews must also pass a drug test and complete OSHA 10-hour safety training and manufacturer-specific installation courses. We re-certify all crew members annually to keep compliance records current, so you can feel confident that only trustworthy, qualified professionals will be working on your home.
Which roofing and siding materials perform best in Turtletown’s climate?
Turtletown experiences humid summers, occasional high winds from mountain storms, and wide temperature swings in winter. For roofing, architectural asphalt shingles with Class A fire ratings and enhanced wind seals up to 130 mph are the most cost-effective choice. Standing-seam metal roofs also excel, reflecting heat in summer and shedding snow quickly. For siding, insulated vinyl rated at .044 inch or thicker resists moisture and hail, while fiber-cement boards provide superior fire and impact resistance. We’ll evaluate your home’s exposure, HOA rules, and budget to recommend the best combination.
How long will a typical roof or siding replacement take?
A standard single-family roof up to 3,000 sq ft usually takes 1–2 days, weather permitting. Complex rooflines, decking repairs, or metal panel fabrication can extend the timeline to 3–4 days. Full siding replacement on an average 2,000 sq ft home takes 4–6 days, including tear-off, moisture-barrier installation, trim work, and cleanup. We provide a detailed schedule before work begins and update you daily on progress or weather delays.
Do you offer warranties or workmanship guarantees?
Yes. All shingle roofs come with a manufacturer’s limited lifetime material warranty that we register on your behalf. Because we are certified installers, you also receive a 10- to 25-year non-prorated labor warranty against leaks, depending on the system chosen. Metal roofs carry a 40-year paint finish warranty. Our siding products include up to a 30-year fade and defect guarantee. In addition, we back every project with our own 5-year workmanship warranty that covers installation-related issues, transferable to the next homeowner should you sell your property.
Will I need to secure permits, and do you handle inspections in Turtletown?
Roofing and siding replacements in Turtletown generally require a building permit and may need mid-project and final inspections. Our office handles the entire permitting process: completing applications, submitting plans, paying municipal fees, and scheduling inspections. We also meet the inspector on-site to address any questions. Permit documentation is provided in your closing packet so you have official proof that the project passed local code requirements.
How are project costs estimated, and do you offer financing?
We begin with a free on-site inspection using drones and moisture meters. You receive a line-item digital proposal that lists material types, labor, disposal, and permit fees—so there are no hidden charges. Prices are honored for 30 days. For flexibility, we partner with several lenders offering 0% APR for 12 months or low-interest plans up to 144 months. We can also help you navigate insurance claims if your roof or siding was storm-damaged. All payment schedules and financing paperwork are finalized before work starts to avoid surprises.