Ironclad Warranties
Ironclad Warranties | Roofing Done Right | Roofing | Turtletown
When Turtletown storms roll in, homeowners trust HEP to shield their properties with roofing done right. Our seasoned crews install premium shingles, metal panels, and underlayment systems that stand up to humid summers, heavy rains, and winter freezes alike. Every nail is placed with precision, every flashing is sealed tight, and every roofline is inspected by a certified supervisor before we sign off. The result is a seamless, eye-catching roof that elevates curb appeal while providing rock-solid protection for decades.
What truly sets us apart is HEP’s Ironclad Warranties—layered guarantees that cover workmanship, materials, and even future storm damage. If an issue ever arises, our local Turtletown team is on call 24/7 to repair or replace at no cost to you, with zero fine print and zero hassles. From the first shingle to the last signature, we deliver the peace of mind you deserve by backing superior craftsmanship with unbeatable coverage, proving once and for all that there ’s only one way to roof a home: roofing done right.
FAQs
What makes your Ironclad Warranties different from standard roofing warranties?
Our Ironclad Warranties go beyond the typical manufacturer-only coverage. You receive a dual warranty: a 50-year, non-prorated material warranty backed by the shingle manufacturer and a 20-year workmanship warranty backed by us, Roofing Done Right of Turtletown. That means if a shingle fails or a leak develops because of installation error, repairs—and any related interior damage—are covered at no cost for the entire warranty term.
How long does a typical roof replacement take in Turtletown?
Most single-family homes can be fully replaced in 1–2 days, weather permitting. We stage materials in advance, arrive with a full crew, and use dump trailers to keep tear-off debris organized. Larger or more complex roofs (steep pitches, multiple valleys, or specialty materials) may require an extra day or two. We provide a detailed timeline during your pre-construction meeting so you know exactly what to expect.
Are you licensed and insured to work on roofs in Turtletown?
Yes. Roofing Done Right holds a Tennessee Home Improvement License, carries $2 million in general liability insurance, and maintains workers’ compensation on every crew member. Certificates of insurance are provided with every proposal, giving homeowners in Turtletown total peace of mind.
Do Ironclad Warranties cover storm damage, such as hail or high winds common in the Cherokee National Forest area?
Storm events are typically covered first by your homeowner’s insurance. However, our Ironclad Warranties include high-wind protection up to 130 mph and impact-resistant shingle options. If storm damage occurs, we help you file the insurance claim, then restore the roof using the same warrantied materials so your original manufacturer and workmanship coverage remains intact.
What roofing materials are available under the Ironclad Warranty program?
We offer architectural asphalt shingles, designer shingles, standing seam metal, and synthetic slate. Each material line has been pre-approved by the manufacturer for extended, non-prorated coverage when installed by our certified crews. During your consultation, we explain the pros, cons, and warranty specifics of each option so you can choose the best fit for your Turtletown home and budget.
How do I request warranty service if I notice an issue with my new roof?
Simply call our local office at (423) 555-ROOF or submit a service ticket on our website. We schedule an inspection within 48 hours—sooner if the problem is urgent. After verifying the issue, we handle all paperwork with the manufacturer, order replacement materials, and complete repairs at no cost to you. All workmanship labor is performed by the same certified crews who installed your roof, ensuring continuity and quality.