- HEP Roofing
- Factory-certified Installers

Factory-certified Installers
Factory-certified Installers | Roof Replacement | Roofing | Turtletown
When storms, age, or sudden leaks threaten your Turtletown home, HEP’s team of factory-certified installers is ready to step in with precision craftsmanship and neighborly care. We don’t just nail down shingles—we bring manufacturer-backed training, premium materials, and an eye for detail that protects your investment for decades. From the first inspection to the final cleanup, you’ll see why local families turn to us for dependable roof replacement that blends curb appeal with rock-solid performance.
Choosing HEP means transparent estimates, flexible financing, and warranties honored by both the manufacturer and our own satisfaction guarantee. Whether you’re upgrading for energy efficiency, boosting resale value, or simply craving peace of mind before the next Tennessee downpour, our crew treats every project like it’s their own home. Schedule your free consultation today and discover how hassle-free a top-quality roof can be.
FAQs
What does it mean that your roofers are “factory-certified installers” for Turtletown projects?
Factory certification means our crews have completed hands-on training, testing, and periodic audits administered directly by the shingle and underlayment manufacturers. Only a small percentage of contractors earn this status. In practical terms, you’re getting roofers who follow the exact installation methods the manufacturer specifies, which protects your product warranty, reduces the chance of leaks, and ensures your new roof meets or exceeds Tennessee building codes.
How long will a full roof replacement usually take on a typical Turtletown home?
Most single-family residences (2,000–3,000 sq. ft. of roof surface) are completed in one to two working days. The first day is dedicated to tear-off, deck inspection, and any wood replacement. The second day we install underlayment, flashing, shingles, ventilation accessories, and perform cleanup. Larger or steep-slope roofs, specialty materials, or weather delays can add extra time, but we provide a written schedule before we start so you know exactly what to expect.
What roofing materials and profiles do you offer for replacement?
As factory-certified installers we can install the full line of asphalt architectural shingles, designer shingles that mimic slate or shake, impact-resistant Class 4 shingles, and energy-efficient “cool roof” options. We also work with standing-seam metal, stone-coated steel, and low-slope membranes for porches or additions. During your free consultation we bring sample boards and discuss color palettes that complement Turtletown’s mountain setting and HOA guidelines.
What kind of warranties will I receive on a new roof?
You receive two layers of protection: (1) a manufacturer’s material warranty— up to 50 years non-prorated on shingles and lifetime coverage on accessories when installed by a certified crew, and (2) our own 10-year workmanship warranty that covers labor-related defects, flashing issues, and leak repairs. Because we are factory certified, we can register enhanced warranties that most non-certified contractors cannot offer, including transferable coverage if you sell your Turtletown home.
How much does roof replacement cost in the Turtletown area and what affects the price?
For an average asphalt shingle replacement, homeowners usually invest $4.50–$6.50 per square foot of roof area. Factors that raise or lower the price include the pitch and complexity of the roof, the need for decking repairs, material choice (architectural vs. premium designer or metal), and whether new ventilation or skylights are added. After a roof inspection we give you a line-item proposal so you can see exactly where every dollar goes and choose options that meet your budget.
Do you take care of permits, inspections, and cleanup?
Yes. Polk County requires a building permit for structural roof replacement, and we pull it on your behalf. Our project manager meets the county inspector for the mid-roof and final inspections, ensuring full code compliance. Throughout the job we protect landscaping, cover attic openings, and run magnetic sweepers daily. At completion we haul away all debris to an approved recycling facility and leave your property cleaner than we found it.