Industry-leading Warranties

HEP RoofingIndustry-leading Warranties

Industry-leading Warranties | Roofing | Tullahoma

At HEP, we believe peace of mind should last as long as your roof. That’s why Tullahoma homeowners count on our industry-leading warranties, pairing premium craftsmanship with coverage that safeguards every shingle, seam, and vent. From materials guaranteed for decades to labor protection that backs our work long after the crew leaves, you’ll feel confident that your investment—and the home beneath it—are secure.

Choose HEP and unlock transferable warranty options, hassle-free claims support, and local experts who respond fast if the unexpected happens. When it comes to roofing, we don’t just promise quality—we guarantee it, so you can enjoy comfort today and lasting value tomorrow.

FAQs

What types of roofing warranties do you offer in Tullahoma?

We provide two primary categories of protection. First is the manufacturer’s material warranty, which can range from 25-year limited coverage to true lifetime coverage on premium shingle lines. Second is our own workmanship warranty, which guarantees the quality of our installation. Because we are factory-certified by major manufacturers, we can bundle these into an upgraded "system" warranty that covers both labor and materials for up to 50 years, giving Tullahoma homeowners industry-leading peace of mind.

How long do your workmanship warranties last, and what do they cover?

Our workmanship warranty is a lifetime warranty for as long as you own your home. It covers all labor-related defects, including flashing, ventilation components, fastener placement, and any water infiltration caused by our installation. If we need to repair or replace any section of the roof due to our workmanship, both labor and associated materials are included at no cost to you.

Are these warranties transferable if I sell my house?

Yes. Both the manufacturer’s system warranty and our workmanship warranty are fully transferable one time within the first 10 years after installation at no additional cost. This is a valuable selling point in the Tullahoma real-estate market, because prospective buyers gain the same high-level protection you enjoyed, boosting your home’s resale value.

What situations can void or limit my roofing warranty coverage?

Common reasons for voided coverage include improper roof alterations by non-certified contractors, failure to maintain adequate attic ventilation, installation of satellite dishes or solar panels without approved mounting methods, and storm damage left unrepaired for extended periods. We provide every homeowner with a simple maintenance checklist to help you avoid these pitfalls and keep your warranty intact.

How do I file a warranty claim if I notice an issue?

Just call our local Tullahoma office or submit a request through our online portal. We will schedule an on-site inspection within 48 hours. If the problem is workmanship-related, we handle it directly and repair it immediately. If it is a manufacturer material defect, we prepare the documentation, photographs, and claim forms on your behalf, then coordinate with the manufacturer to expedite approval and repairs—at no cost to you.

Why are your warranties considered “industry-leading” in the Tullahoma area?

Few roofing contractors in southern Middle Tennessee hold the same elite manufacturer certifications we do. Those credentials allow us to offer 50-year, non-prorated material coverage and lifetime workmanship coverage, both backed by the manufacturer. Additionally, we include tear-off, disposal, and replacement labor in the warranty—items many standard warranties exclude—ensuring homeowners have no surprise expenses for the life of their roof.

HEP Roofing
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(423) 228-7848