- HEP Roofing
- Workmanship Warranties

Workmanship Warranties
Workmanship Warranties | Roof Repair | Roofing | Tullahoma
From surprise hail storms to Tennessee’s summer heat, rooftops in Tullahoma take a beating. HEP’s certified crews respond fast, diagnose every leak, and deliver roof repair that’s backed by our exclusive workmanship warranty—so the fix we make today is the one that lasts tomorrow. You’ll know exactly what’s being done, why it’s needed, and how our warranty protects your home long after the ladders come down.
Choose a team that treats your house like their own. We use premium, locally-sourced materials, photograph each stage of the job for your records, and leave your yard cleaner than we found it. With transparent pricing, friendly financing, and a warranty you can actually read, getting dependable roof repair in Tullahoma has never been easier.
FAQs
What is a workmanship warranty on roof repairs and why is it important in Tullahoma?
A workmanship warranty is a contractor’s written guarantee that the labor used to install, repair, or replace your roof meets professional standards. If any leaks, fastening issues, flashing mistakes, or other labor-related defects arise within the warranty period, the contractor fixes them at no cost to you. In Tullahoma, where seasonal storms, high winds, and occasional tornado activity can stress roofing systems, a strong workmanship warranty provides peace of mind that your repair was done right and that you have recourse if problems appear later.
How long does your workmanship warranty last for roof repairs in Tullahoma?
Our standard workmanship warranty for roof repairs in Tullahoma is 5 years from the completion date. On full roof replacements, we offer a 10-year workmanship warranty. These terms exceed the industry norm and reflect our confidence in our trained crews and quality control process. If you need extended protection, we can combine our workmanship coverage with an upgraded manufacturer’s system warranty for up to 25 years of total coverage.
What does the workmanship warranty cover and what is excluded?
Covered: All labor-related defects such as improper shingle alignment, inadequate nailing, flashing installation errors, ridge vent issues, underlayment laps, and sealant failures directly caused by our workmanship. Excluded: 1) Material defects (these are handled by the manufacturer’s product warranty); 2) Damage from severe weather events beyond design limits (hail larger than 1.75", wind over 60 mph, tornadoes, etc.); 3) Foot traffic or homeowner alterations after installation; 4) Pre-existing structural deficiencies; 5) Normal aging of materials. We’ll always explain the boundary between workmanship and material coverage before starting the job.
How do I file a claim under the workmanship warranty if I notice a leak or issue?
Simply call our local Tullahoma office or submit a claim form on our website. We respond within one business day and schedule an on-site inspection within 72 hours. If we confirm a workmanship-related defect, we’ll repair it within 14 days (weather permitting) at no cost. All service visits and repairs are documented and you’ll receive a written repair report for your records.
Is the workmanship warranty transferable if I sell my home in Tullahoma?
Yes. Our workmanship warranty can be transferred once at no charge within the original warranty period. The new homeowner must notify us in writing within 60 days of closing. This feature adds resale value because prospective buyers know that qualified professionals stand behind the roof repair work, even after ownership changes.
What is the difference between a manufacturer’s warranty and your workmanship warranty?
A manufacturer’s warranty covers defects in the roofing materials themselves—shingles, underlayment, vents, etc.—and is backed by the product maker. Our workmanship warranty covers how those materials were installed. For example, if a shingle blows off due to factory adhesive failure, the manufacturer pays for replacement materials (and often labor). If it blows off because the installer missed nails or placed them incorrectly, that falls under workmanship. For maximum protection, we register both warranties on your behalf and coordinate claims so you never get caught in the middle.