Robust Warranties
Robust Warranties | Gutter Replacements | Roofing | Tullahoma
When storms sweep through Tullahoma, homeowners turn to HEP for meticulous roofing care and precision gutter replacements that keep water where it belongs—away from your foundation and fascia. Our licensed teams install seamless gutters and high-performance roofing systems in one coordinated visit, so your home is protected top to bottom without the hassle of juggling multiple contractors.
Every project is fortified by HEP’s robust warranties: lifetime protection on materials, up to 25 years on workmanship, and a no-leak promise that’s backed by real people right here in Coffee County. From the first inspection to the final cleanup, you’ll feel the difference of neighborly service paired with industry-leading coverage—peace of mind that lasts long after the last raindrop falls.
FAQs
What types of warranties do you offer for roof and gutter replacements in Tullahoma?
We provide two tiers of protection: a manufacturer’s material warranty and our own workmanship warranty. The manufacturer’s warranty covers defects in shingles, metal panels, underlayment, and gutter materials for up to 50 years, depending on the product line you select. Our workmanship warranty safeguards you against installation-related issues—such as flashing errors, loose fasteners, or improper gutter slope—for a full 10 years. When purchased together, the roof and gutter systems are covered under one integrated warranty package, eliminating gaps in protection.
How long do your standard and extended warranties last?
Our standard package includes a 30-year limited lifetime shingle warranty, a 20-year metal roof finish warranty, and a 5-year workmanship guarantee. Many homeowners in Tullahoma upgrade to the extended option, which lengthens the material coverage to 50 years (non-prorated for the first 25) and the workmanship coverage to 10 years. Extended plans also include free annual inspections for the first decade to catch minor issues before they become major repairs.
Are your warranties transferable if I sell my home?
Yes. Both the manufacturer’s material warranty and our workmanship warranty may be transferred once within the first 10 years at no cost to you or the buyer. All you need to do is notify us in writing within 60 days of closing, and we will re-register the warranty in the new owner’s name. A transferable warranty can add significant resale value by assuring buyers that the roof and gutters are protected long after the sale.
What conditions could void my warranty?
Warranties can be voided if the roof or gutters sustain damage from unauthorized modifications (for example, drilling holes for satellite dishes without proper flashing), neglect (such as failing to remove debris that causes gutter overflow), or extreme weather events not covered by insurance (tornadoes, hailstorms exceeding 2" hail). Additionally, using non-approved chemicals for roof cleaning or hiring a contractor other than us for alterations can invalidate the workmanship portion. We supply a detailed maintenance guide to help you keep your coverage intact.
How do I file a warranty claim if I notice a leak or gutter issue?
Simply call our local Tullahoma office or submit a claim form online. We aim to schedule an inspection within 48 hours. Our technician will document the issue, take photos, and determine whether it falls under material or workmanship coverage. If the claim is approved, repairs are typically completed within 7–10 business days at no cost to you. For emergency leaks, we provide temporary tarping or gutter bypass solutions within 24 hours to prevent additional damage while your claim is processed.
How does Tullahoma’s climate affect my roof and gutter warranty coverage?
Tullahoma experiences hot, humid summers, moderate rainfall, and occasional severe storms. Our warranties factor in these local conditions by covering premature shingle granule loss, sealant failure from UV exposure, and gutter seal separation from thermal expansion. While normal wear from weather is covered, damage from winds over 90 mph or hailstones larger than 2" is considered an insurance matter rather than a warranty claim. We design and install each roof and gutter system to meet or exceed local building codes—giving you peace of mind that your investment is protected against the typical Middle Tennessee climate.