Workmanship Guarantee
Workmanship Guarantee | Roof Replacement | Roofing | Tracy City
When the Tennessee weather leaves its mark on your home, HEP steps in with master-level craftsmanship and a rock-solid workmanship guarantee. Our licensed, local team in Tracy City strips away every worn shingle, installs premium materials with laser-precise care, and cleans up so thoroughly you’ll barely know we were there—except for the stunning new roof overhead. With clear timelines, upfront pricing, and constant communication, your roof replacement is handled start to finish by professionals who treat your home as if it were their own.
We’re so confident in our crews that we back every project with a workmanship guarantee that protects you long after the last nail is driven. Should anything we installed ever fail due to labor, we return promptly—no hassles, no hidden fees, just proven peace of mind. Trust HEP to safeguard your biggest investment and keep your family comfortable through every season in Tracy City.
FAQs
What does your workmanship guarantee cover on a roof replacement in Tracy City?
Our workmanship guarantee covers all labor‐related aspects of your new roof, including correct installation of shingles, flashing, underlayment, ventilation components, and all penetration seals. If any leak, premature shingle failure, or related issue is traced back to an installation error, we repair it at no cost to you—materials, labor, and disposal included.
How long is your workmanship guarantee valid?
We provide a 10-year workmanship guarantee on every full roof replacement. For ten full years from the completion date, you’re protected against defects arising from our installation practices, even if the manufacturer’s material warranty is still active for a longer period.
Is the workmanship guarantee transferable if I sell my home?
Yes. Should you sell your Tracy City home within the 10-year guarantee period, you can transfer the remaining years of coverage to the next homeowner once at no charge. Transfer must be requested in writing within 60 days of closing to keep the guarantee active.
How is your workmanship guarantee different from the manufacturer’s material warranty?
A manufacturer’s warranty only covers factory defects in shingles and other roofing products. It does not pay for problems created by improper installation. Our workmanship guarantee fills that gap by covering all labor-related issues, ensuring you’re protected both for product defects (through the manufacturer) and for installation errors (through us).
What should I do if I notice a leak or problem during the guarantee period?
Call our Tracy City office or submit a service request online. We schedule an inspection within 48 hours, document the cause, and if it’s an installation issue we repair it within five business days—often sooner depending on weather. There is no trip fee, diagnostic charge, or hidden cost while your workmanship guarantee is in force.
Why is hiring a local Tracy City roofer important for a workmanship guarantee?
Local contractors understand Sequatchie Valley climate patterns, building codes, and permitting procedures, allowing them to install roofs suited for our high humidity, heavy rainfall, and occasional high-wind events. Because we’re based in Tracy City, you can reach us quickly for any warranty work, and we stand by our guarantee because our reputation in the community depends on it.