Workmanship Warranties
Workmanship Warranties | Roof Repair | Roofing | Tracy City
When a sudden downpour exposes a leak or years of Tennessee sun leave shingles curling, homeowners in Tracy City turn to HEP’s workmanship warranties roofing for fast, reliable roof repair. Our certified crews arrive with everything needed to diagnose damage on the spot, explain your options in plain language, and restore your roof with premium materials that stand up to Cumberland Plateau weather. Because we back every nail, seam, and flashing with a no-nonsense workmanship warranty, you get peace of mind long after the truck pulls away.
Whether you’re dealing with missing shingles, storm-torn flashing, or a chronic drip that’s begun to stain the ceiling, we treat your home like our own—showing up on time, tidying the jobsite daily, and documenting every step so you always know what’s been done. Call today and see why neighbors across Tracy City keep our number handy: with HEP, the difference isn’t just a patched roof; it’s a promise that the fix will last.
FAQs
What is a workmanship warranty on roof repairs, and how does it differ from a manufacturer’s material warranty?
A workmanship warranty guarantees the quality of the labor we provide while installing or repairing your roof in Tracy City. If any leak, flashing failure, or other issue occurs because our crew did not install something correctly, we will return and fix it at no cost to you within the warranty period. By contrast, a manufacturer’s material warranty covers factory defects in shingles, underlayment, or accessories. Material warranties are honored by the product manufacturer, whereas a workmanship warranty is backed directly by our company.
How long is your workmanship warranty for roof repair projects in Tracy City?
On standard repair jobs, we provide a 5-year workmanship warranty that starts on the date the repair is completed. For more extensive partial reroofs or full roof replacements, our workmanship coverage can extend up to 10 years. These durations far exceed Tennessee’s minimum requirements and give you peace of mind that we stand behind our craft well beyond the first season of storms.
What specific issues are covered under your workmanship warranty?
Our warranty covers any roof leak, loosened flashing, improperly fastened shingles, incorrect pipe boot installation, or ventilation component failure that can be traced back to our workmanship. If we installed or repaired it and it fails due to human error—not severe weather or new physical damage—we will correct the problem, provide any needed materials, and restore interior water damage resulting from that defect, free of charge.
What is not covered by the workmanship warranty?
Damage caused by hail, high-wind events over 60 mph, fallen tree limbs, foot traffic from other trades, or homeowner modifications (such as satellite dish installation) is excluded. Normal material aging or manufacturing defects are also outside the scope of workmanship coverage but may be addressed under your shingle manufacturer’s warranty or a separate insurance claim.
Is the workmanship warranty transferable if I sell my home in Tracy City?
Yes. If you sell your property during the warranty period, you can transfer the remaining coverage to the new homeowner once at no cost. We simply require written notice of the ownership change within 60 days of closing so that we can update our records and honor the warranty for the new occupant.
How do I file a workmanship warranty claim, and how quickly will repairs be made?
Call our main office or submit a claim request through our website, including photos and a brief description of the problem. A service technician will contact you within one business day to schedule a free inspection. After confirming the issue falls under workmanship, we typically perform repairs within 3–5 business days, weather permitting, to prevent further water intrusion and restore your roof’s integrity.