Real-time Progress Updates
Real-time Progress Updates | Roof Replacement | Roofing | Townsend
Imagine following every nail, shingle, and safety check as your Townsend home gets a brand-new crown. Our live photo feed, time-lapse videos, and up-to-the-minute status bar bring the entire roof replacement journey to your screen, so you can watch milestones appear in real time—no guessing, no waiting for end-of-day summaries, just instant peace of mind.
Because we’re local to Townsend, our crews know the weather patterns, permitting process, and architectural styles that matter to you. From the first tear-off at dawn to the final cleanup at dusk, you’ll get alerts, side-by-side before/after shots, and a direct line to your project manager, all designed to keep you in control while we do the heavy lifting.
FAQs
How do I access the real-time progress updates for my roof replacement in Townsend?
After you approve the project, we email you a secure link to our customer portal and a unique job code. You can log in from any computer, tablet, or smartphone 24/7 and see the live dashboard for your address. No special app is required.
What kind of information will the real-time dashboard show?
You’ll see a color-coded timeline of each project phase (tear-off, deck inspection, underlayment, shingle installation, clean-up), high-resolution photos taken throughout the day, short technician notes, upcoming weather forecasts that might affect the schedule, and any tasks that require your approval—such as decking repairs discovered after tear-off.
How often are updates posted, and who is responsible for them?
Our on-site project manager posts photo and text updates at least three times a day—morning setup, mid-day progress, and end-of-day wrap-up. If a milestone is reached sooner (for example, the old roof is removed ahead of schedule), you’ll see an extra update immediately.
What should I do if I notice something that concerns me in the updates?
Click the “Ask a Question” button right below the update. Your message goes directly to the project manager’s mobile device, and you’ll usually receive a reply within 30 minutes during working hours. You can also call our office at 555-123-ROOF and reference your job code for an instant status check.
Will the dashboard notify me of weather delays or schedule changes?
Yes. We integrate live NOAA weather feeds. If rain or high winds are predicted that could halt work, the system automatically flags the day in yellow and sends you an email and optional SMS alert. Once we reschedule, the new target dates appear in green so you always know the plan.
Is my personal information safe on the progress-tracking platform?
Absolutely. The portal is hosted on encrypted HTTPS servers, and your job data is protected by two-factor authentication. We never share photos that show your address or family members on social media, and all project images are stored for 90 days before secure deletion unless you request a permanent archive.