Certified Roofing Team
Certified Roofing Team | Roofing | Thorn Hill
Thorn Hill homeowners and businesses turn to HEP’s certified experts when they want work done right the first time. Our crew lives and breathes roofing—meticulous inspections, precision installations, and responsive repairs are all delivered with neighbor-like care. We pair premium Owens Corning and GAF materials with up-to-the-minute training, so every shingle, flashing, and fastener stands up to the Tennessee elements.
From your first call, you’ll notice how simple we make the process. We arrive on schedule, share photo-documented findings, and back each project with clear warranties and honest financing options. Whether you’re stopping a leak or elevating curb appeal, count on HEP to protect what matters most under one strong, beautiful roof.
FAQs
Are you fully licensed and insured to perform roofing work in Thorn Hill?
Yes. Our team holds a current Ontario Business Licence and carries both $5 million liability insurance and full WSIB (Workplace Safety and Insurance Board) coverage. Copies of all documents are available upon request, giving you complete peace of mind that you are protected against accidents or property damage.
What types of roofing systems do you install and repair?
We are certified installers of asphalt shingles, metal roofing, flat/low-slope membranes (TPO, EPDM, modified bitumen), cedar shakes, and composite/slate alternatives. Because we maintain manufacturer certifications with GAF, IKO, CertainTeed and Vicwest, your new roof will be eligible for the strongest factory-backed warranties available.
How long will my roofing project take from start to finish?
A typical single-family asphalt shingle replacement in Thorn Hill takes 1–2 days, including site setup and thorough cleanup. Metal or flat roofs may require 3–5 days, while extensive structural repairs can extend timelines. We provide a detailed schedule before work begins and stay in constant communication if weather conditions affect the timeline.
Do you offer free inspections and written estimates?
Absolutely. We provide complimentary on-site roof inspections that include photos, moisture readings, and a clear condition report. Within 24 hours you will receive a detailed, no-obligation written estimate outlining scope, materials, labour, warranties, and a firm price—so you know exactly what to expect before committing.
What warranties do you provide on workmanship and materials?
All projects come with a 10-year workmanship warranty backed by our company—double the provincial standard. Because we are factory-certified, we can also register extended manufacturer material warranties ranging from 25 years to lifetime coverage, including non-prorated periods of up to 50 years on select products.
Can you handle emergency roof repairs after storms or leaks?
Yes. Our emergency response team is on call 24/7 throughout Thorn Hill and surrounding York Region. We can usually be on site within two hours to tarp damaged areas, locate leaks, and perform temporary fixes. Permanent repairs are then scheduled promptly, and we will assist with any insurance documentation you may need.